Jara Murray
Montpelier,IN
Summary
Hardworking and motivated Manager, Assistant or Clerk with 20 years of experience and record of success in Payroll and other Financiald duties. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills. Very detailed and deadline oriented with a dependable and can do attitude.
Overview
23
23
years of professional experience
Work History
Manger
Dollar General
Hartford City, IN
02.2024 - 05.2024
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Ensured compliance with local health department regulations regarding food safety standards.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
- Created schedules and monitored payroll to remain within budget.
- Supervised employees through planning, assignments and direction.
- Administered employee discipline through verbal and written warnings.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Restaurant Team Member
Pizza King Inc
Hartford City, IN
11.2022 - 02.2024
- Provided excellent customer service to ensure satisfaction.
- Greeted guests and provided menus.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Checked food before serving it to customers.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Conducted regular inventory checks to maintain adequate levels of necessary supplies.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Greeted customers, answered questions and recommended specials to increase profits.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Cleaned tables and chairs to prepare dining area for next customers.
- Addressed complaints to kitchen staff and served replacement items.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Provided accurate change to customers when making transactions.
- Followed company policies regarding returns and exchanges.
- Adhered to all health regulations concerning food handling practices.
- Kept register terminal area and store clean and orderly.
- Addressed and resolved customer complaints with friendly and level-headed assistance.
Front End Cashier
Menards Inc. - Home Improvement
Muncie, IN
11.2021 - 09.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Accepted cash and credit card payments, issued receipts and provided change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Payroll/ Account Payable/ Travel Supervisor
Adjutant Generals Department
Indianapolis, IN
10.2017 - 01.2021
- Planned out logistics for large groups of travelers attending conferences or seminars abroad.
- Served as a point of contact for travelers facing issues while travelling such as lost luggage or cancelled flights.
- Ensured accuracy of travel documents such as visas, passports, and tickets.
- Processed payroll information including salary, deductions, bonuses and vacation time for over 500 employees.
- Maintained accurate records of employee attendance, leave balances and tax information.
- Conducted audits to ensure accuracy of payroll data.
- Resolved discrepancies between payroll records and employee inquiries.
- Updated employee profiles with changes in job titles or salaries as required.
- Reviewed wage garnishments and court orders to ensure compliance with legal requirements.
- Provided support to Human Resources regarding new hire paperwork and benefits enrollment documents.
- Responded to questions from employees about their paychecks or deductions via email or phone calls in a timely manner.
- Processed off-cycle payments accurately within specified deadlines.
- Tracked vacation accruals and sick leave balances for all employees.
- Onboarded new employees in time reporting and payroll systems.
- Monitored daily accounts payable activities and ensured compliance with established internal control procedures.
- Maintained accurate records of invoices, purchase orders, and other financial documents.
- Reviewed vendor invoices for accuracy and completeness prior to payment processing.
- Researched discrepancies between invoice amounts, purchase orders, receiving reports.
- Prepared weekly check runs for approval by management or executive staff members.
- Created detailed reports on aging payables, vendor payments, cash disbursements.
- Implemented new procedures for processing international payments in multiple currencies.
- Managed credit card programs including issuing cards and reconciling monthly statements.
- Provided guidance to team members regarding complex billing issues or payment inquiries.
- Coordinated the resolution of customer disputes relating to past due invoices or charges.
- Reviewed all invoices for accuracy, subsequently resolving various issues.
- Followed company's strict rules and procedures to maintain data integrity and confidentiality.
- Checked accounting system on regular basis to monitor transactions.
- Handled high-volume invoice processing with minimal supervision.
- Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
- Worked closely with department personnel to produce accurate and timely bills.
Factory Production Worker/ Payroll/ Accounting
Tyson Foods
Portland Indiana, IN
07.2001 - 08.2015
- Operated machinery to fabricate and assemble product components.
- Performed daily maintenance of assembly machines and tooling.
- Inspected finished products for defects or flaws.
- Maintained a clean and safe work area in accordance with OSHA standards.
- Packaged completed products according to customer specifications.
- Communicated effectively with supervisors regarding job progress and safety issues.
- Adhered strictly to established safety protocols when operating equipment.
- Completed necessary paperwork such as time cards, order forms.
- Moved items between machines, conveyors and transport equipment to meet production needs.
- Maintained neat, organized and clean work areas to avoid safety concerns or production delays.
- Processed payroll information for up to 400 employees, including calculating wages and deductions.
- Compiled data from timesheets and other records to determine hours worked and pay rate.
- Verified accuracy of timekeeping records to ensure compliance with federal and state regulations.
- Resolved discrepancies in employee payments and benefits calculations.
- Responded to inquiries regarding wage garnishments, taxes, 401 contributions.
- Performed reconciliation of payroll accounts on a regular basis.
- Ensured compliance with federal labor laws such as FLSA, FMLA, ADA..
- Reviewed changes in personnel policies for accuracy prior to implementation within the department's systems.
- Tracked vacation accruals and personal leave balances for each employee.
- Monitored internal controls over payroll functions.
- Assisted HR team with benefit enrollment activities as necessary.
- Managed payroll for temporary, hourly and salaried employees.
- Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
- Calculated accurate wages, including overtime, salary increases and bonuses.
- Developed procedures to improve accuracy of financial data entry processes.
- Conducted periodic reviews of internal controls to ensure compliance with established policies and procedures.
- Provided support to the Accounts Payable department as needed.
- Analyzed variances between budgeted expenses and actual expenses.
- Performed daily general ledger entries to record financial transactions accurately.
- Assisted with the preparation of month-end close activities including journal entries, reconciliations, accruals.
- Ensured accurate recording of payroll related transactions such as employee benefits deductions, vacation payouts.
- Supported clerical and administrative needs of senior department staff.
- Kept records current and accurate with skilled reconciliations and variance resolutions.
Education
Some College (No Degree) - Industrial Production Technologies
Ball State University
Muncie, INSkills
- Expense Tracking
- Contract Management
- Performance Management
- Operations Management
- Financial Management
- Staff Development
- Budget Control
- Schedule Preparation
- Verbal and written communication
- Time Management
- Team Leadership
- Staff Training and Development
- Customer Relationship Management (CRM)
- Microsoft applications
- New employee processing
- Payroll policies and procedures
- I-9 documentation
- Payroll Administration
- Data Reconciliation
- Daily payroll activities
- Analytical Skills
- Payroll Auditing
- Meeting deadlines
- Employee Relations
- Internal Controls
- Report Preparation
- Policy Adherence
- Skilled in SAP, PeopleSoft, Workday Legion, Microsoft Office
Affiliations
- I enjoy spending my free time with my partner Jon, gardening and canning vegetables, playing games such as Magic the Gathering and 7 days to Die. I also, enjoy fishing, knitting and crochet and our fur babies Izzy the dog and Cuddles the cat and of course his 5 grown kids and partners and my 2 grown kids and partners, unfortunately they have not given us any grandchildren yet.
References
References available upon request.
Timeline
Manger
Dollar General
02.2024 - 05.2024
Restaurant Team Member
Pizza King Inc
11.2022 - 02.2024
Front End Cashier
Menards Inc. - Home Improvement
11.2021 - 09.2022
Payroll/ Account Payable/ Travel Supervisor
Adjutant Generals Department
10.2017 - 01.2021
Factory Production Worker/ Payroll/ Accounting
Tyson Foods
07.2001 - 08.2015
Some College (No Degree) - Industrial Production Technologies
Ball State University