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Jarah Jones
Long Beach
Summary
Motivated to help organizations provide the best service possible to their customers. Team member with leadership experience in customer service, food service, and safety and security.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Hospitality and Operations Trainer
Chick-Fil-A 405 & Atlantic LB DTO
08.2022 - 01.2024
- Enhanced guest experiences by training new recruits on hospitality standards.
- Developed comprehensive training plans for onboarding new team members.
- Monitored store culture to ensure high morale and guest satisfaction.
- Conducted daily food safety checks to maintain compliance across operations.
- Evaluated new hire performance weekly to ensure job competency.
Front of House Team Member
Chick-Fil-A 405 & Atlantic LB DTO
10.2021 - 08.2022
- Delivered exceptional customer service, enhancing guest experiences throughout their visits.
- Processed guest orders efficiently, ensuring accuracy and satisfaction with each transaction.
- Prepared and served beverages, including tea, lemonade, and coffee, to guests.
- Maintained cleanliness of store areas, contributing to a welcoming environment.
- Bagged food orders promptly, supporting quick service and customer satisfaction.
Security Desk Team Member
Pensacola Christian College
08.2019 - 11.2020
- Enhanced safety for female dormitory students by providing vigilant security presence.
- Addressed campus safety inquiries efficiently to ensure peace of mind.
- Reported suspicious activities promptly to maintain campus security integrity.
- Enforced school policies consistently to uphold a secure environment.
- Monitored academic buildings to deter potential security threats effectively.
Dining Services Team Member
Pensacola Christian College
08.2018 - 05.2019
- Ensured freshness by cleaning all produce before customer service.
- Maintained hygiene by sanitizing serving areas after each shift.
- Restocked coolers and bins promptly to prevent inventory shortages.
- Utilized customer feedback to enhance service quality and satisfaction.
Customer Service Representative
Abeka Christian School
02.2017 - 05.2018
- Resolved customer inquiries regarding prices and order shipments efficiently.
- Facilitated customer orders through phone, email, and chat channels promptly.
- Administered online standardized tests for students in accredited programs.
- Educated new customer service representatives on ordering and communication techniques.
Education
Associate’s in Arts of Dietary Service Supervision -
Long Beach City College
Long Beach12-2026
Associate’s in Science of Baking and Pastry Arts -
Long Beach City College
Long Beach06.2025
Skills
- Communication
- Teamwork
- Scheduling and Coordination
- Problem Solving
- Organization
- Phone Etiquette
- Cash Register Operation
- Survey Building
Certification
ServSafe Food Protection Manager Certificate, 25148716, 2024-02-01, 2029-02-28
Interests
Timeline
Hospitality and Operations Trainer
Chick-Fil-A 405 & Atlantic LB DTO
08.2022 - 01.2024
Front of House Team Member
Chick-Fil-A 405 & Atlantic LB DTO
10.2021 - 08.2022
Security Desk Team Member
Pensacola Christian College
08.2019 - 11.2020
Dining Services Team Member
Pensacola Christian College
08.2018 - 05.2019
Customer Service Representative
Abeka Christian School
02.2017 - 05.2018
Associate’s in Arts of Dietary Service Supervision -
Long Beach City College
Associate’s in Science of Baking and Pastry Arts -
Long Beach City College