Jareck Tristan Cristobal

Client: Manila Electric Company (Meralco)

1st Project ( October 2021 - November 2022 )
Corporate IT solutions
Role:

• Liaised between stakeholders and software developers to communicate ongoing system maintenance and new software development.
• Helped meet changing demands by recommending improvements to business systems or procedures.
• Interacted with internal customers to understand business needs and translate into requirements and project scope.
• Communicated and explained business requirements to team members to understand and implement functional demands.
• Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
• Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
• Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
• Developed applications and designed processes for transformation from existing company-wide processes into ServiceNow.

Technologies used: ServiceNow, Microsoft Excel, Microsoft Word

2nd Project ( November 2022 - April 2024)
Data Management
Role:

• Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
• Produced monthly regulatory, management, and operational reports using advanced Excel spreadsheet functions that will be used as a baseline for my team and client's company-wide reports.
• Completed data cleaning and data validation of existing spreadsheets to promote robust data management platform, resulting in accurate data analysis and entry.
• Updated scripts and queries to extract and analyze data from multiple sources.
• Generated standard and custom reports to provide insights into business performance.
• Quality checked my team mate's regulatory and operational reporting.
• Updated, entered, and reviewed customer data.

Technologies used: SQL, Microsoft Excel, Salesforce, PowerBI

• Proofread technical documentation and user manuals.
• Partnered with team members to learn best practices in software design.
• Wrote clear, clean code for the migration of the client's DTR from Telegram to Microsoft Teams.
• Shadowed team members to learn new tasks and how to appropriately handle technical issues.
• Developed a Microsoft Teams chatbot project using Javascript and PostgreSQL.
• Updated the company's "news" page with JSON.
• Proved successful working within tight deadlines and a fast-paced environment.