Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Receptionist
Jared Alexander

Jared Alexander

Denham Springs,LA

Summary

Highly proactive manager with 5 years of experience in team leadership in the hospitality industry. Background includes sales, management and customer service in fast-paced settings.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Executive Pastor

Anchor Chapel
01.2021 - 09.2023
  • Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church mission.
  • Oversaw administration and management of all areas of ministry.
  • Supervised 14 pastors and staff leading education, youth, pastoral care, and older adult ministry programs.
  • Helped to create welcoming environment for visitors and encouraged congregation to offer support.
  • Interacted with local community, building relationships with civic organizations and other churches.
  • Planned and budgeted accurately to provide different ministries with resources needed to operate smoothly.

Restaurant Manager

Raising Cane's Chicken Fingers
05.2016 - 09.2021
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Led and directed over 50 team members, including 3 managers, on effective methods, operations, and procedures.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Maximized quality assurance by completing frequent line checks.

Restaurant Crew Member

Raising Cane's Chicken Fingers
02.2014 - 05.2016
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Trained new hires in customer service, food preparation and restaurant procedures.
  • Resolved customer complaints to patron satisfaction, resulting in repeat business.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.

Education

High School Diploma -

Bethany Christian School
Baker
05.2015

Skills

  • Crisis Management
  • Leadership Development
  • Constructive Feedback
  • Community Outreach Programs
  • Conflict Resolution
  • Public Speaking
  • Administrative Support
  • Business Operations Expertise
  • Customer Service Best Practices
  • Hiring and Training
  • Staff Development Talent
  • Staff Scheduling

Accomplishments

  • Established solid presence in community, successfully growing church membership 133% in 2 years of ministry.
  • Increased giving in church 58% over past 2 years.
  • Supervised team of 50+ staff members.
  • Navigated and led a team through a 107% same-restaurant sales increase in 2020.
  • Rolled out effective training initiatives to grow the restaurant staff in response to a dramatic increase in sales in 2020.

Certification

ServSafe Certified - (2017-2022)

Timeline

Executive Pastor

Anchor Chapel
01.2021 - 09.2023

Restaurant Manager

Raising Cane's Chicken Fingers
05.2016 - 09.2021

Restaurant Crew Member

Raising Cane's Chicken Fingers
02.2014 - 05.2016

High School Diploma -

Bethany Christian School

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Jared Alexander