Jared Amaral
San Jose,CA
Summary
Results-oriented Maintenance Operations Manager experienced in business planning and oversight. Achieved high productivity and efficient task completion through effective team leadership and coordination of staff. Focused on enhancing processes and reducing downtime via strategic planning and strong communication skills.
Overview
26
26
years of professional experience
Work History
Mechanic Shop Foreman
Exclusive British European
Campbell, California
08.2022 - Current
- Supervised daily operations of mechanic shop and ensured efficient workflow.
- Coordinated repair schedules and assigned tasks to skilled technicians.
- Trained new staff on company standards and repair techniques.
Maintenance and Operations Manager
Moreland School District Ofc
San Jose, California
07.2018 - 08.2022
- Oversaw daily operations to ensure efficient workflow across departments.
- Developed operational policies to enhance productivity and compliance with regulations.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed resource allocation to support various educational programs and initiatives.
- Collaborated with school leaders to align operational strategies with educational goals.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
Mechanic
Moreland School District
San Jose, CA
09.2016 - 07.2018
- Maintained bus fleet to support reliable transportation services
- Serviced and repaired all maintenance vehicles to keep them in optimal working condition
- Repaired all Grounds and Maintenance Department equipment to support daily operations
- Ensure all vehicles comply with Highway Patrol regulations
- Maintained detailed service history records to support compliance and operational efficiency
- Created and implemented emergency protocols for downed buses
- Enforced adherence to safety regulations and building codes
- Secured over $800,000 in grant funding for bus replacement
Master Certified Service Manager
Jaguar Land Rover
San Jose, CA
06.2010 - 04.2015
- Produce and maintain a truly exceptional customer service experience for all retail clients visiting our facility
- Scheduled and coordinated customer service appointments to enhance client satisfaction. and confirm service appointments for customers
- Arranged transportation solutions for clients requiring alternate options during vehicle service. alternate transportation or delivery arrangements for clients in need
- Provide completion updates and perform vehicle inspections in preparation for client delivery
- Dispatch work to service technicians and manage work flow in the shop.
- Arrange alternate transportation or delivery arrangements for clients in need
- Reviewed and organized repair orders to streamline workflow in the service department., book and file repair orders
- Issued purchase orders to vendors to ensure timely supply of necessary parts. purchase orders to vendors
- Mitigated risk by ensuring regulatory compliance for required licensing
- Enhanced team member productivity through improved monitoring systems and motivational strategies
- Improved productivity initiatives, coordinating itinerary and scheduling appointments
- Supervised staff of 18 in daily operations
- Assessed and optimized operations using reports and performance data to meet current and expected demands
- Managed and oversaw site investigations and communicated advanced issues to appropriate personnel
- Delivered training and mentoring to team members, increasing employee satisfaction and performance
Shop Manager/Service Advisor
DJ's Performance
San Jose, CA
02.2009 - 05.2010
- Provided a great customer experience during repairs.
- Managed community and local business relationships to foster client loyalty.
- Diagnosed all vehicle failures and drivability concerns.
- Perform vehicle repairs and maintenance
- Train service technicians on repair processes and procedures
- Communicated problems and conditions related to various issues with customer and explained remediation process
- Communicated issues and conditions to customers, explaining remediation processes clearly.
Gold Certified Service Technician
Land Rover San Jose
San Jose, CA
09.2006 - 01.2009
- Diagnosed and repaired client vehicles and new and used inventory, including customer trade-ins, ensuring reliable operation and customer satisfaction
- Explain vehicle failures and preventive maintenance recommendations to service advisers and managers if applicable
- Verified parts inventory to facilitate efficient repair processes. for repairs and inform advisors
- Maintain a clean and safe work environment for coworkers to prevent injuries and damage to vehicles
- Communicated vehicle issues to customers, explaining conditions and remediation processes to enhance understanding and trust
Sales Manager
Autozone
San Jose, CA
10.2005 - 08.2006
- Supervised clerical staff, managed inventory control, provided customer service, and handled accounting.
- Ensured compliance with store policies all store policies to prevent an unprofessional work environment
- Supervised clerical staff, managed inventory control, and ensured high standards in customer service and accounting
- Oversaw training and performance of parts professionals parts professionals and performance
- Enforced adherence to safety regulations and building codes
Foreman/Team Leader
Confidence Landscaping
Campbell, CA
07.2004 - 09.2005
- Assigned tasks to team members during project execution
- Supervised landscape installations while ensuring client communication and satisfaction
- Delegated tasks to optimize team workflow
- Diagnose and repair irrigation failures
- Maintained detailed records of what customers wanted and ordered, helping to increase profits when those customers returned at a later date
Service Technician
Cupertino Auto Repair
Cupertino, CA
12.2000 - 06.2004
- Executed automotive diagnostics, repair, and provided customer service.
- Cleaned machine parts and equipment, and maintained the repair shop.
- Diagnosed vehicle issues using advanced diagnostic equipment and tools.
- Performed routine maintenance on various vehicle makes and models.
- Repaired brake systems to ensure optimal performance and safety.
Education
High School Diploma -
Monte Vista High School
Land Rover Master Service Advisor Certification -
Land Rover University
Irvine, CaLand Rover University
Irvine, CaSkills
- Adaptability in mechanics
- Computerized maintenance management system
- Vehicle fleet management
- Work order management
- Facilities management
- Workflow optimization
- Project management
- Technical team coordination
- Employee performance assessment
- Staff management
- Organizational strengths
- Proactive
- Results oriented
- Team player
- Effective communication
- Strong work ethic
Timeline
Mechanic Shop Foreman
Exclusive British European
08.2022 - Current
Maintenance and Operations Manager
Moreland School District Ofc
07.2018 - 08.2022
Mechanic
Moreland School District
09.2016 - 07.2018
Master Certified Service Manager
Jaguar Land Rover
06.2010 - 04.2015
Shop Manager/Service Advisor
DJ's Performance
02.2009 - 05.2010
Gold Certified Service Technician
Land Rover San Jose
09.2006 - 01.2009
Sales Manager
Autozone
10.2005 - 08.2006
Foreman/Team Leader
Confidence Landscaping
07.2004 - 09.2005
Service Technician
Cupertino Auto Repair
12.2000 - 06.2004
High School Diploma -
Monte Vista High School
Land Rover Master Service Advisor Certification -
Land Rover University
Land Rover University