Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jared Arruda

Taunton,Massachusetts

Summary

Accountable Residential Program Manager handling multiple tasks in fast-paced environments while remaining calm and composed. Smart individual knowledgeable in regulations and rules that promote quality home environments. Committed to every resident's well-being through assurance nutritious meals, self-development initiatives and appropriate recreational activities. Committed Residential Program Manager with exceptional reliability and drive to contribute to positive outcomes for individuals. Hardworking employee skilled in promoting supportive, caring environment for residents. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure Service Coordinator position.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Program Manager of Residential Services

BAMSI
09.1996 - Current
  • Responded to injuries, accidents and allegations of abuse and misconduct by following company policies and when appropriate, DPPC.
  • Communicated regularly with guardians of residents, answering questions and addressing concerns.
  • Participated in community events and recreational activities with residents.
  • Attend medical appointments and ensure all paperwork is filled out correctly. Make sure follow ups are scheduled as needed.
  • Conducted daily inspections of the home and identified issues requiring immediate resolution and submit work orders as needed.
  • Review payroll regularly and ensure that all staff hours were entered correctly.
  • Hire and train new staff.
  • Developed and implemented training programs for staff as well as making sure all needed external trainings are completed.
  • Monitored program performance and outcomes for successful delivery of services.
  • Provided leadership, guidance and support to staff members.
  • Researched best practices and developed strategies to improve program outcomes.
  • Partnered with local organizations to expand access to social and community services.
  • Created and managed budgets, efficiently making sure residents do not exceed maximum allowed funds in their bank accounts.
  • Established and maintained relationships with key stakeholders.
  • Assessed community needs and identified resources for social and community service programs.
  • Participated in community events to promote services and engage with public.
  • Conduct virtual trainings for the agency via Microsoft Teams.

Service Clerk

Trucchi's Supermarkets
06.1991 - 09.1996
  • Greeted incoming customers and answered questions about available services.
  • Restocked shelves.
  • Maintained and organized service reception area and checkout counters.


Education

High School Diploma -

Taunton High School
Taunton, MA
06.1994

Skills

  • Working with individuals with a variety of Developmental Disorders including Autism and Downs Syndrome
  • Daily Living Skills Instruction
  • Attend all medical appointments and schedule all follow up appointments
  • Maintaining clean and organized environment for residents and staff
  • Maintaining budget and submitting financials in a timely manner
  • Enforcing Safety Protocols
  • New Staff Hiring and Orientation
  • Employee Timesheet Processing
  • Staff Performance Assessments
  • HCSIS
  • Microsoft Office
  • Client Advocacy
  • Developing Community Relationships
  • Group Activities
  • Employee Recognition

Certification

MAP

CPR

First Aid

SRV Training

Human Rights Officer

Safety Officer

Timeline

Program Manager of Residential Services

BAMSI
09.1996 - Current

Service Clerk

Trucchi's Supermarkets
06.1991 - 09.1996

High School Diploma -

Taunton High School

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Jared Arruda