Jared Barnes
Phoenix,AZ
Summary
Dynamic restaurant General Manager with 20+ years of experience in the hospitality industry. Successfully managed a team of 97 staff members while maintaining high standards of customer service and food quality, pushing revenue growth, and reducing costs and turnover.
Overview
12
12
years of professional experience
Work History
General Manager
The Vig
11.2021 - Current
- Company Overview: High-volume restaurant in Phoenix & Scottsdale, AZ
- Managed daily operations of a high-volume restaurant, including scheduling, invoicing, ordering, and inventory management
- Oversaw staff of 97, ensuring compliance with all health and safety regulations
- Developed and implemented successful strategies to increase customer satisfaction and loyalty
- Implemented featured cocktails and daily food specials to reduce costs
General Manager
First Watch
04.2015 - 11.2021
- Company Overview: High-volume restaurant in Phoenix, AZ
- Monitor food pace and distribution via the helm, ensuring that meals are delivered to the correct recipients and that guidelines such as those for special diets are followed
- Weekly inventory, scheduling and invoicing
- Ensure safety for all employees and customers as well as the customer’s satisfaction
- Open and close restaurant to meet company and safety standards
Manager
Native Grill and Wings
04.2014 - 04.2015
- Company Overview: Restaurant in Phoenix, AZ
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Account Executive
Audio Video Resources
01.2013 - 04.2014
- Company Overview: Audio Visual Integration Company in Phoenix, AZ
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
Education
Bachelors Degree - Communications & Education
Arizona State University
Tempe, AZ05-2013
Skills
- Invoicing and Coding
- Problem Resolution
- Operations Management
- Training and development
- Inventory Management
- Food Safety
- Budgeting
- Talent Development
- Scheduling Coordination
- Customer relationship-building
Timeline
General Manager
The Vig
11.2021 - Current
General Manager
First Watch
04.2015 - 11.2021
Manager
Native Grill and Wings
04.2014 - 04.2015
Account Executive
Audio Video Resources
01.2013 - 04.2014
Bachelors Degree - Communications & Education
Arizona State University
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