Super friendly people person who loves working with others. Very dedicated to hard work and more than willing to go above and beyond to help the work place run smoothly. Often willing to work extra hours and help pick up slack.
Overview
11
11
years of professional experience
Work History
Endoscopy Technician
Trinity Health
Grand Rapids, Michigan
06.2023 - Current
Prepared endoscopy rooms for Trinity Health gastrointestinal procedures.
Cleaned and high-level disinfected endoscopes using infection control standards.
Assisted physicians and nurses during endoscopic patient care procedures.
Patient Coordinator
Grand Rapids Ophthalmology
Grand Rapids, MI
05.2022 - 06.2023
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Received incoming calls and coordinated with staff to fulfill customer requests.
Handled payment processing and provided customers with receipts and proper bills and change.
Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
Explained policies and procedures to visitors.
Assistant Manager
Planet Fitness
Grand Rapids, MI
04.2021 - 05.2022
Delegated daily tasks to team members to optimize group productivity.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Enforced company policies and procedures to strengthen operational standards across departments.
Nurse Technician
Spectrum Health
Grand Rapids, MI
10.2017 - 04.2021
Took patients vitals, including blood pressure, temperature, and pulse and documented vital signs and the weight of patients.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
Patient Transport
Spectrum Health
Grand Rapids, MI
03.2016 - 10.2017
Provided patient transport using various equipment and adhered to safety protocols.
Moved patients in and out of vehicles and lifted on and off beds.
Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.