Jared Bates
Lincoln,NE
Summary
Proven to enhance customer satisfaction and kitchen efficiency at Charred Burger Bar+Grill, I bring a blend of sharp time management and expert grilling techniques. Achieved high accuracy in order preparation, boosting repeat business. Known for a professional attitude and a knack for problem-solving, I excel in fast-paced environments, ensuring top-notch food safety standards.
Overview
1
1
year of professional experience
Work History
Line Cook
Charred Burger Bar+Grill
11.2024 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Plated and presented all dishes to match established restaurant standards.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
- Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Strengthened team communication through active listening and constructive feedback during shift meetings or one-on-one sessions.
- Adapted recipes for special dietary needs, enhancing dining experience for guests with restrictions.
- Sourced locally grown produce to support community farmers and improve dish freshness.
- Maintained high standards of food safety and hygiene, surpassing health inspection requirements.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Prepared and cooked meals according to recipes and customer specifications.
- Prepared food items in compliance with recipes and portioning control guidelines.
Inside Sales Representative
Bristol Windows
01.2024 - 02.2024
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Used CRM software to maintain detailed contact logs and account records.
- Monitored competitor activities closely, adjusting approaches accordingly to maintain a competitive edge in the market.
- Set up new accounts, established customer credit and set up payment methods.
- Conducted weekly review meetings with fellow Inside Sales Representatives to share insights and collaborate on strategies for improvement.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Contributed to team objectives in fast-paced environment.
- Kept detailed records of daily activities through online customer database.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Achieved or exceeded company-defined sales quotas.
- Recorded accurate and efficient records in customer database.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Dishwasher/Cashier
Honest Abe's Burgers & Freedom
03.2024 - 07.2024
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
- Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
- Utilized effective time management skills to balance dishwashing duties with any additional cleaning or food preparation tasks assigned.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
- Streamlined dishwashing processes by prioritizing incoming dirty dishes based on usage needs of the kitchen staff.
- Adjusted water to correct temperature for optimum cleaning, rinsing and sanitizing.
- Exceeded health code standards with diligent attention to detail when cleaning all surfaces within the dishwashing area.
- Improved workflow efficiency in tight spaces while maneuvering heavy trays of dirty dishes from the dining room to the dishwashing station without incident.
- Bolstered team morale and productivity by maintaining positive attitude and assisting colleagues during high-pressure periods.
- Contributed to team effort, assisting with food prep tasks during off-peak hours to support kitchen staff.
- Facilitated smooth kitchen operations, promptly addressing any malfunctions with dishwashing equipment to prevent downtime.
- Washed dishes and assisted in bussing tables.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Addressed customer needs and made product recommendations to increase sales.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Developed rapport and fostered brand loyalty by offering personalized service.
Line Server
Grey Whale Poke Bowl
08.2023 - 12.2023
- Reduced wait times for guests by efficiently assembling meal components in a timely manner.
- Enhanced customer satisfaction by promptly serving food and maintaining a clean work area.
- Prepared items for salad bar and cold food areas, restocked ice and checked item temperatures.
- Provided excellent customer service, addressing guest inquiries and resolving issues promptly.
Education
Associate Of Arts - Psychology And Human Behavior
Southeast Community College
Lincoln, Nebraska, NE06.2013
Skills
- Time management
- Attention to detail
- Highly motivated
- Cleaning and organization
- Professional attitude
- Customer service
- Reliable and trustworthy
- Active listener
- Food preparation
- Problem-solving
- Food safety knowledge
- Knife skills
- Kitchen station setup
- Kitchen sanitation
- Following cooking methods
- Deep fryer operation
- Grilling techniques
- Food safety standards
- Server communication
- Recipe adherence
Timeline
Line Cook
Charred Burger Bar+Grill
11.2024 - Current
Dishwasher/Cashier
Honest Abe's Burgers & Freedom
03.2024 - 07.2024
Inside Sales Representative
Bristol Windows
01.2024 - 02.2024
Line Server
Grey Whale Poke Bowl
08.2023 - 12.2023
Associate Of Arts - Psychology And Human Behavior
Southeast Community College
Similar Profiles
Yah'El CheleqYah'El Cheleq
Cook at Charred Oak Kitchen and BarCook at Charred Oak Kitchen and Bar
Kadie HoltonKadie Holton
Bartender at Juicy Lucy's Burger Bar And GrillBartender at Juicy Lucy's Burger Bar And Grill
Lauren FiteLauren Fite
Server at Lizzy’s Burger Bar and GrillServer at Lizzy’s Burger Bar and Grill