Jared Bates
Mandeville,LA
Summary
Dynamic healthcare professional with extensive experience at Fresenius Medical Care, excelling in team management and quality control. Proven track record in enhancing patient care standards and operational efficiency. Skilled in troubleshooting and relationship development, driving significant improvements in service delivery and compliance with safety protocols.
Overview
18
18
years of professional experience
Work History
Area Team Lead
Fresenius Medical Care
05.2020 - Current
- Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
- Prepared detailed reports weekly on updates to project specifications, progress, identified conflicts and team activities.
- Audited team performance and compliance with Safety and Quality standards.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Trained new team members by relaying information on company procedures and safety requirements.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.
- Directed and supervised team of 25 engaged in Patient Care and Management development.
Facility Administrator
Fresenius Medical Care
10.2018 - 04.2020
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean and functional environment.
- Mentored junior team members in best practices for facility administration, developing future leaders in the field of management.
- Improved customer satisfaction by addressing concerns promptly and professionally.
- Managed personnel matters, including hiring, onboarding, evaluations, and promotions.
- Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
Clinical Manager
Fresenius Medical Center
06.2015 - 08.2018
- Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
- Participated in nursing research and evidence-based clinical audits and leveraged data to improve research-based methodologies within clinical areas.
- Implement new policies and educate staff on changes.
- Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
- Regularly evaluated employee performance and provided feedback.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
Dialysis Registered Nurse
Fresenius Medical Care
05.2013 - 05.2015
- Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
- Observed and reported patient condition, progress and medication side effects to accurately document updates.
- Managed care from admission to discharge, including patient assessments, care planning, health educations and discharging support to provide comprehensive care to over 12 patients daily.
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
- Cannulated multiple access types (AVG and AVF)
Patient Care Technician
Fresenius Medical Care
01.2010 - 04.2013
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Documented observations and baseline measurements in medical records.
- Furthered skills by actively taking part in employee trainings and taking classes in subjects to improve cannulation.
Assistant Store Manager
New Orleans Original Daiquiris
11.2007 - 12.2009
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Education
Associate of Science - Nursing
Delgado's Charity School Of Nursing
New Orleans, LA05.2013
Bachelor of Arts - Marketing Management And Research
Southeastern Louisiana University
Hammond, LA05.2009
High School Diploma -
Slidell High School
Slidell, LA05.2005
Skills
- Troubleshooting skills
- Workplace safety
- Quality control
- Business operations
- Relationship development
- Problem resolution
- Team management
- MS Office
Timeline
Area Team Lead
Fresenius Medical Care
05.2020 - Current
Facility Administrator
Fresenius Medical Care
10.2018 - 04.2020
Clinical Manager
Fresenius Medical Center
06.2015 - 08.2018
Dialysis Registered Nurse
Fresenius Medical Care
05.2013 - 05.2015
Patient Care Technician
Fresenius Medical Care
01.2010 - 04.2013
Assistant Store Manager
New Orleans Original Daiquiris
11.2007 - 12.2009
Associate of Science - Nursing
Delgado's Charity School Of Nursing
Bachelor of Arts - Marketing Management And Research
Southeastern Louisiana University
High School Diploma -
Slidell High School
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