Highly ambitious Supervisor with background in sales, production and customer service. Areas of expertise include conflict resolution, payroll processing and effective planning.
Overview
15
15
years of professional experience
Work History
Production Supervisor
Cintas Uniform Services
Gadsden, AL
06.2015 - Current
Trained, coached and mentored partners.
Drove daily production activities with effective communication and leadership.
Completed and maintained accurate records and reports.
Addressed all personnel issues promptly and professionally.
Directed improvements in safety, product quality and service.
Installed Sales Coordinator
Lowe's Home Center
Gadsden, AL
02.2013 - 05.2015
Answered an average of 15 calls per day by addressing customer inquiries, solving problems and providing new product information.
Provided an elevated customer experience to generate a loyal clientèle.
Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.
Warehouse Leader
Batey Installation
Piedmont, AL
10.2008 - 02.2013
Received, stored and shipped goods and materials.
Optimized production scheduling to lower production costs.
Sorted cargo before loading and unloading.
Stacked and transported all overstock to storage areas.
Stocked, staged and transported goods.
Associate Manager
American Eagle Outfitters
Gadsden, AL
10.2007 - 09.2008
Promptly resolved all customer requests, questions and complaints.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Recommended merchandise to customers based on their needs and preferences.
Built relationships with customers to increase likelihood of repeat business.
Processed cash and credit payments rapidly and accurately.