With a proven track record at Airway Heights Correctional Center, I excel in emergency response and conflict resolution, enhancing safety and reducing contraband significantly. As a Scuba Diving Instructor, I also advanced customer satisfaction through exceptional service and conservation education. Skilled in first aid and adept at fostering positive relationships, I bring a comprehensive skill set to any team.
Overview
28
28
years of professional experience
Work History
Correctional Officer
Airway Heights Correctional Center
05.2003 - Current
Responded to emergency situations and de-escalated hostile confrontations.
Enforced rules and regulations to maintain order among inmates.
Prepared reports to document incidents and violations.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Conducted security checks of inmates and living areas.
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Conducted routine and emergency head counts.
Supervised inmates during meals, recreation and other activities.
Made rounds at specified intervals and conducted head counts and roll calls.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
Documented inmate behavior and activities in logbooks.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
Transported inmates to and from court hearings, medical appointments and other locations.
Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
Received and inspected mail, property and funds from visitors on behalf of designated inmates.
Administered drug tests to inmates.
Reduced inmate altercations through proactive conflict resolution strategies.
Demonstrated respect, friendliness and willingness to help wherever needed.
Scuba Diving Instructor
Scuba Center Of Spokane
01.1997 - 05.2003
Ensured consistent high-quality instruction by adhering to established scuba diving training standards and adopting new industry best practices.
Contributed to the growth of the dive center''s clientele by delivering exceptional customer service and cultivating positive relationships with guests.
Helped students meet course goals by establishing clear objectives for lessons, units and projects.
Promoted environmental conservation through educational presentations on marine life and responsible diving practices during classes.
Boosted customer satisfaction ratings by promptly addressing concerns or issues related to coursework or dives while maintaining a professional demeanor.
Facilitated open water dives for students, emphasizing proper buoyancy control, underwater communication, and buddy system procedures.
Education
No Degree -
Mead High School
Spokane, WA
06-1994
Skills
First aid training
Emergency response
De-escalation techniques
Conflict resolution skills
Self-defense tactics
Conflict resolution
Inmate transport
Time management
Task prioritization
Interests
Outdoor Recreation
Camping
DIY and Home Improvement
Watching Movies and TV Shows
Drone Piloting
Timeline
Correctional Officer
Airway Heights Correctional Center
05.2003 - Current
Scuba Diving Instructor
Scuba Center Of Spokane
01.1997 - 05.2003
No Degree -
Mead High School
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