Jared Black
Highlands Ranch,CO
Summary
Dynamic operations professional with extensive experience in strategic planning, business development, and team leadership. Skilled in identifying and implementing process improvements to enhance productivity and efficiency. Adept at managing cross-functional teams and fostering organizational success through effective communication and problem-solving.
Overview
13
13
years of professional experience
Work History
Vice President
Fusion Growth Partners
Highlands Ranch, CO
06.2020 - Current
- Small Business investment firm with an emphasis on real estate. Critical member in scaling of organization. Total volume managed 1 Billion in production.
- Provided oversight of all departments in order to ensure smooth operation of daily activities.
- Oversaw corrective action plans to address structural issues.
- Developed policies to improve operational efficiency.
- Enhanced company offerings to boost product suite.
- Developed long-range plans for business growth, resulting in increase in annual sales.
- Led strategic planning to increase profitability.
- Fostered collaboration and development of new practices by business leaders.
- Hired, trained, and mentored staff members to maximize productivity.
- Negotiated contracts with vendors for services, products and supplies.
- Developed and implemented strategic plans to achieve company objectives.
- Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
- Analyzed market trends to identify opportunities for growth within existing markets or new ones.
- Directed business development initiatives, including acquisitions and joint venture agreements.
Co-Founder
AdventureBot.com/revol booking
Denver, Colorado
12.2017 - 06.2021
- Company Overview: Privately held online activities marketplace for online booking and reservation management
- Scaled company from two to six employees with $1.5M in sales and 100+ B2B partners by securing funding, recruiting top talent, optimizing resource allocation, and carrying out business development strategies
- Provided Inside/Outside Sales support by serving as mentor and subject matter expert (SME) including creation of sales playbooks and clearly defined sales targets and strategies
- Managed inbound call center, with four staff members and 300 daily calls, including oversight of chatbot functionality, reservation system, and customer satisfaction performance metrics
- Nurtured accounts and client relationships to foster mutual understanding of user requirements, prioritization of high-impact features, and incremental revenue from existing customer base
- Opened eight new by creating unique value proposition, implementing test-as-you-go approach, and offering customers better price point options based on data analytics and research
- Consolidated suppliers and drove continuous process improvements based on analysis of business operations
- Privately held online activities marketplace for online booking and reservation management
General Manager/Partner
Ridden/Breckenridge Bike Tours
Breckenridge, Colorado
08.2012 - 07.2020
- Company Overview: Consignment shop for mountaineering equipment evolved into full-service ski rental, bike tours, and more
- Honored as Breckenridge Service Champion by Best of Breckenridge for consistently providing outstanding customer experience for tourists and skiers visiting Breckenridge mountain resort community
- Supervised employees through planning, assignments, and direction.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Developed service and sales strategies to improve retention and revenue.
- Guided management and supervisory staff to promote smooth operations.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Assisted in execution of company sale.
Education
Associate - Business Administration and Management
Colorado Mountain College
Breckenridge, Colorado08-2014
Skills
- Leadership and Team Management
- Business Development Strategies
- Strategic Planning and Execution
- Process Improvement
- Vendor Negotiation
- Sales leadership
- Vendor Negotiation
- Public Speaking
- Targeted marketing
- Training and mentoring
- Performance metrics analysis
- Product demonstrations
- Customer service
- CRM software
- Contract negotiation
- Critical thinking
- Verbal and written communication
- Coaching and mentoring
- Relationship building
- Strategic planning
- Staff recruiting and retainment
- MS Office Suite
- MS Access
- Google Analytics
- Targeted marketing
Open to remote roles
True
Publications
The Next Silicon Slopes? Meet Four Companies Putting Breckenridge Tech on the Map, 01/21/19, builtincolorado.com/2019/01/21/breckenridge-colorado-tech-companies
Talent stack
- Entrepreneurial vision combined with operational excellence to expand product adoption and brand awareness, drive automation and cost-structure improvements, and construct teams and processes from the ground up.
- Proven closer excelling at winning new business, cultivating new revenue streams, and retaining customers.
- Outstanding communication skills to create rapport, build consensus, and champion company products, mission, and values with internal and external stakeholders.
- Technical proficiencies in Salesforce.com, CRM, MS Office Suite, MS Access, Oracle, Google Analytics, HubSpot, Mailchimp, Constant Contact, Canva.
Personal Information
Relocation: True
Affiliations
- Husband, Mountain Biker, Skier, Volunteer, Coach, and business growth obsessive.
Timeline
Vice President
Fusion Growth Partners
06.2020 - Current
Co-Founder
AdventureBot.com/revol booking
12.2017 - 06.2021
General Manager/Partner
Ridden/Breckenridge Bike Tours
08.2012 - 07.2020
Associate - Business Administration and Management
Colorado Mountain College
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