Retail management professional with solid track record in optimizing store operations and delivering high-quality customer service. Proficient in analyzing sales trends to develop accurate labor and sales forecasts on a quarterly, weekly, and daily basis. Proven ability to lead teams and adapt to changing business needs. Focused on driving sales and maintaining collaborative work environment.
Overview
11
11
years of professional experience
Work History
Assistant Store Manager
Albertsons
09.2024 - Current
Supported daily operations by assisting with inventory management and product placement.
Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Monitored sales floor activities to maintain optimal merchandising standards and cleanliness.
Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Grocery Manager
Albertsons
01.2022 - 09.2024
Trained new employees on store policies, safety protocols, and best practices.
Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
Enhanced store presentation through regular merchandising updates and innovative display techniques.
Cultivated strong relationships with key suppliers, negotiating favorable terms for bulk purchases or exclusive promotions.
Optimized ordering processes to minimize stockouts while avoiding excessive inventory levels.
Managed vendor relationships to ensure timely deliveries and consistent product quality.
Data Technician
Datatel Electrical & Communications
02.2022 - 01.2023
Coordinated with vendors to source cost-effective hardware components that met project requirements.
Improved network efficiency by troubleshooting and resolving data communication issues.
Conducted regular inspections of telecommunications systems to identify and repair any potential issues.
Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
Coordinated installation of new users and relocations of existing users.
Installed wiring, cabling and networking hardware on customer premises.
Read blueprints and schematics to correctly place equipment.
Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
Performed preventive maintenance of telecommunications equipment.
4th Key Manager
Albertsons
10.2014 - 01.2022
Assisted in training and onboarding new team members to enhance operational efficiency.
Monitored inventory levels, ensuring optimal stock availability and minimizing waste.
Implemented visual merchandising strategies to improve product presentation and customer engagement.
Coordinated daily staff schedules, optimizing coverage for peak business hours.
Closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
Centennial High School
Boise, ID
05-2013
Skills
Store operations
Employee scheduling
Hiring and training
Sales and Labor Projections
Sales growth
Training management
Sales tracking
Vendor management
Incident reports
Staff scheduling
Customer service and engagement
Problem-solving
Accomplishments
Supervised team of 100+ staff members.
Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
Exceeded monthly store sales goals 12 months in a row.
Completed the Assistant Store Director Training program. (6 months)