Jared Bradshaw
Clinton,NC
Summary
Dynamic salesperson and service technician with a proven track record excelling in system troubleshooting and client relationship management. Recognized for innovative problem-solving and achieving high customer satisfaction, I leverage strong sales techniques to drive the purchase of service contracts and enhance operational efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Service/Selling Technician
Southern States Food Service
Raleigh, NC
03.2024 - Current
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Transformed customer perceptions by shifting the focus from price to value, resulting in a 20% increase in average deal size.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Persistently pursued leads and closed deals in the face of increased market rejection rates, growing personal sales by 10%.
- Installed new components or replaced defective parts to restore functionality.
- Obtained consistent word-of-mouth referrals by fully satisfying customers with expert service.
- Developed strong relationships with clients through excellent customer service skills.
- Developed key customer relationships to increase sales.
- Closed new service contracts by demonstrating benefits to customers.
Service Technician/Sales Technician
TWC Services
Raleigh, NC
12.2022 - 03.2024
- Attended seminars and workshops related to advances in HVAC technology for professional development purposes.
- Maintained and serviced HVAC systems and refrigeration equipment.
- Successfully sold energy-efficient HVAC systems to commercial customers in the local area.
- Developed promotional materials for HVAC products and services.
- Successfully achieved monthly targets for HVAC sales and exceeded expectations.
- Utilized HVAC diagnostic software and tools to accurately identify and resolve system issues.
- Monitored and adjusted building automation systems to improve HVAC system performance and efficiency.
- Recognized by management for providing exceptional customer service.
- Used diverse sales techniques and persuasive approach to maximize sales success.
Service Technician
Pilot Travel Centers
Tampa, FL
12.2019 - 12.2022
- Assessed system operations to identify potential areas requiring maintenance services.
- Installed, maintained and repaired commercial refrigeration systems.
- Reviewed work orders and discussed with supervisors.
- Mounted compressors, condensers and other components in specified locations using hand tools and various welding equipment.
- Attended employee meetings and training to learn about new techniques, trends and technologies.
- Utilized HVAC diagnostic software and tools to accurately identify and resolve system issues.
- Conducted regular system inspections and preventative maintenance tasks, reducing system downtime and repair costs.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Test and Balance Technician/Sales Associate
Melink
Tampa, FL
03.2018 - 12.2019
- Attended seminars and workshops related to advances in HVAC technology for professional development purposes.
- Monitored and adjusted building automation systems to improve HVAC system performance and efficiency.
- Led teams to complete large installation projects on time and within specific parameters outlined in customer documentation.
- Contributed to a team-driven approach for a major product launch, which successfully penetrated a new market segment and exceeded sales expectations by 25%.
- Conducted air quality tests and recommended solutions for improving indoor air quality in residential and commercial settings.
- Developed key customer relationships to increase sales.
General Engineer
United States Marine Corps
Quantico, VA
06.2014 - 03.2018
- Responded immediately to routine and critical accidents, incidents and other emergencies.
- Organized records management system to maintain accurate data on all personnel.
- Used technical expertise and sound military judgment to learn and perform complex procedures.
- Assisted in the inspection of personnel and equipment to ensure compliance with Marine Corps standards.
- Repaired damaged structures using hand tools and power tools.
- Supervised daily activities of subordinate Marines.
- Maintained accountability of sensitive items and documents.
Education
Bachelor of Science - Finance
University of Phoenix
Tempe, AZ05-2027
Skills
- Financial analysis
- Adept at closing sales
- Negotiation skills
- Relationship building
- Customer service
- Risk assessment
- Project management
- Technical troubleshooting
Certification
- OSHA 30 Certified
- Certified NASM Personal Trainer
- Certified NASM Nutrition Coach
- Public Notary for the state of North Carolina
Timeline
Service/Selling Technician
Southern States Food Service
03.2024 - Current
Service Technician/Sales Technician
TWC Services
12.2022 - 03.2024
Service Technician
Pilot Travel Centers
12.2019 - 12.2022
Test and Balance Technician/Sales Associate
Melink
03.2018 - 12.2019
General Engineer
United States Marine Corps
06.2014 - 03.2018
Bachelor of Science - Finance
University of Phoenix
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