Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Work Preference
Timeline
Generic
Jared Brown

Jared Brown

Sales/ Inventory Manager
Shreveport,LA

Summary

Hardworking and driven sales/ inventory management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience

Work History

Manager

Tiger Vapes
03.2014 - Current
  • Accomplished multiple tasks within established timeframes.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maintained professional, organized, clean, and safe environment for employees and customers.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Assisted with hiring, training and mentoring new staff members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Approved regular payroll submissions for employees.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Trained new employees on proper protocols and customer service standards.
  • Supervised guests at front counter, answering questions regarding products.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Controlled costs to keep business operating within budget and increase profits.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Defined clear targets and objectives and communicated to other team members.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Communicated clearly with employees, wholesalers and distributors to keep everyone on the same page and working toward established business goals.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Interacted well with customers to build connections and nurture relationships.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Improved marketing to attract new customers and promote business.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Developed detailed plans to increase business based on broad guidance and directional shifts of the industry.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Managed senior-level personnel working in marketing and sales capacities.

Delivery Driver

Domino's Pizza
03.2011 - 08.2014
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Fostered positive working relationships with regular customers.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Followed traffic laws during delivery for safety of pedestrians and other vehicles.
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Assisted in packing and loading food orders in delivery vehicle to fastrack process and maintain freshness.
  • Developed and maintained professional relations between customer, store personnel, and company.
  • Collected payment for orders and provided customers with receipt copies to establish proof of transaction.
  • Maintained accurate documentation of delivery logs, order information and customer contact details to enable tracking history and maintain accurate records.
  • Maintained positive relationships with customers to promote continued business opportunities.
  • Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
  • Processed payments, made change, and provided receipts.
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
  • Enhanced company's image by complying with uniform and appearance standards to contribute to atmosphere of teamwork and professionalism.
  • Supported sales efforts by suggestively selling additional food items to increase check average when taking order.

Valet Parking Attendant

SamsTown Casino
12.2009 - 09.2012
  • Parked and retrieved automobiles, successfully driving both manual and automatic vehicles.
  • Provided punctual, polite valet services to uphold professional standards.
  • Built positive customer rapport for courteous, friendly and professional service.
  • Maneuvered vehicles into designated areas to maximize parking capacity.
  • Drove varied vehicles, including luxury and sports models, safely and legally.
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.
  • Located and retrieved vehicles quickly to minimize customer wait times.
  • Trained junior staff in customer care, driving and parking operations to uphold standards.
  • Monitored and documented guest traffic flow in valet lot.
  • Arranged special transportation for guests and booked taxis and business-class vehicles.
  • Issued ticket stubs and placed numbered tags on windshields to assist customers with locating vehicles.
  • Answered general questions about parking fees, facilities, and directions.
  • Facilitated vehicle flow by managing traffic control and parking in assigned area.
  • Inspected vehicles prior to parking and during retrieval to detect damage.
  • Assessed condition of customer vehicles both before and after parking to verify condition of vehicles.
  • Lifted and removed barricades to open or close parking areas.
  • Used physical log to record customer name, make and model of vehicle and length of stay, maintaining up-to-date log.
  • Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
  • Provided guest services such as shuttle bus runs to and from the airport.
  • Pulled and counted pulled tips for the day and brought them to the vault nightly.

Education

High School Diploma -

Haughton High School
Haughton, LA

Skills

  • Store Opening and Closing Procedures
  • Budget Controls
  • Profit Target Achievement
  • Time Management
  • Staff Management
  • Order Accuracy
  • Product Selection
  • Sales Expertise
  • Inventory Control Procedures
  • Profit and Loss Accountability
  • Supplier Sourcing
  • Customer Experience Management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Work Preference

Work Type

Full Time

Work Location

HybridRemoteOn-Site

Important To Me

Work-life balanceCareer advancementPaid sick leavePaid time offFlexible work hoursPersonal development programs

Timeline

Manager

Tiger Vapes
03.2014 - Current

Delivery Driver

Domino's Pizza
03.2011 - 08.2014

Valet Parking Attendant

SamsTown Casino
12.2009 - 09.2012

High School Diploma -

Haughton High School

Similar Profiles

CREATE PROFILE
Jared BrownSales/ Inventory Manager