Critical thinking QA Tester demonstrates abilities in teamwork and productivity. Multitasking individual focused on team collaboration, execution of successful software-testing practices. Proactive approach to engaging extensive coding expertise.
Overview
7
7
years of professional experience
Work History
Materials Handler
University Of Texas At Austin
Austin, TX
07.2024 - Current
Identified opportunities for improvement in existing processes related to material handling operations.
Received and stored incoming materials, supplies, and equipment in accordance with established procedures.
Inspected shipments for damage or discrepancies; reported any problems to supervisor.
Loaded outbound shipments onto delivery vehicles using hand tools and power equipment such as pallet jacks.
Operated forklifts to transport materials between loading, processing, and storage areas.
Palletized boxes to increase movement and shipment efficiency.
Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
Delivery Driver
Amazon
Austin, Texas
02.2023 - 06.2023
Navigated routes with relevant map programs and GPS systems.
Transported and safely delivered items to prevent damage or loss.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Obeyed traffic laws and follow established traffic and transportation procedures.
Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Delivered rush merchandise on tight schedules to meet customer targets.
Inspected vehicle and maintained gas, oil and water levels.
Verified deliveries against shipping instructions prior to delivering to customers.
Checked shipping papers to determine nature of load and presence of hazardous materials.
Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Fulfillment Associate
Lowe's
Austin, TX
11.2021 - 11.2022
Accepted, processed and filled orders quickly and accurately.
Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
Pulled merchandise to fulfill orders to specification.
Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
Worked additional hours and shifts to meet tight deadlines during peak periods.
QA Tester
Volt
Austin, TX
09.2020 - 09.2021
Worked and helped to produce two games created by Activision. (Call of Duty: Cold War, Call of Duty: Vanguard)
Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
Worked with off-site teams to complete timely tests and facilitate smooth product releases.
Documented identified bugs using Jira and helped developers complete further testing and resolve issues.
Wrote instructions in order to help testers on steps to do after finding a bug and how to enter the bug within the developers specifications in Jira.
Trained and onboarded up to 8 testers for multiple weeks while completing my own daily tasks.
Lead team in daily tasks while managing, answering questions, and helping other testers with tasks, writing bugs, etc..
Server
Alamo Drafthouse
Austin, TX-Texas
05.2019 - 03.2020
Greeted customers, answered questions and recommended specials to increase profits.
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Served theaters with 40+ guests by myself efficiently without complaint.
Delivery Driver
DoubleDave's Arbor Trails
Austin, TX
08.2017 - 05.2019
Accepted and processed customer payments in cash, credit cards and checks, checking for validity
Accurately completed cash register transactions
Acknowledged customer issues and resolved their problems quickly and efficiently
Interacted with customers on a daily basis with excellent communication skills
Prepared dough and mixes ahead of time to make the following day more productive
Prepare salad bar contents daily with cleanliness and speed
Responded to customer concerns and helped to resolve the conflicts
Took orders, prepared quality food and served it to the right customers
Trained new team members on POS software and order-taking
Education
Fullstack Web Development Bootcamp - Fullstack Web Development
University of Texas At Austin
Austin, TX
09.2023
High School Diploma -
James Bowie High School
Austin, TX
2015
Skills
3 years of sales experience
A fast-paced position in an innovative environment
Communication Skills
Customer service
Delivery
Dependable
Dependable Focused and Hardworking
Problem-solving abilities Multi-tasking and negotiation
Postdoctoral Research Fellow at The University of Texas at Austin & The University of Texas MD Anderson Cancer CenterPostdoctoral Research Fellow at The University of Texas at Austin & The University of Texas MD Anderson Cancer Center
Supervisor and Event Manager, Graduate Assistant at Texas Center for Equity Promotion, The University of Texas at AustinSupervisor and Event Manager, Graduate Assistant at Texas Center for Equity Promotion, The University of Texas at Austin
Research Assistant at University of Notre Dame & The University of Texas at AustinResearch Assistant at University of Notre Dame & The University of Texas at Austin
Executive Assistant at The University of Texas at Austin, Hogg Foundation for Mental HealthExecutive Assistant at The University of Texas at Austin, Hogg Foundation for Mental Health