Accomplished Service Technician with expertise in equipment installation and repair at Fernley Repair. Demonstrated attention to detail and customer service excellence, boosting satisfaction by 20%. Skilled in preventive maintenance and troubleshooting, ensuring optimal performance. Adaptable and proactive, consistently exceeding expectations in dynamic environments. Valid driver's license and OSHA compliance enhance field service management capabilities.
Overview
13
13
years of professional experience
Work History
Service Technician
Fernley Repair
06.2025 - Current
Diagnosed and repaired mechanical issues on various equipment models.
Performed routine maintenance and inspections to ensure optimal equipment performance.
Assisted customers with troubleshooting and resolving service-related inquiries.
Utilized diagnostic tools to identify malfunctions and recommend solutions.
Collaborated with team members to improve repair processes and efficiency.
Explained diagnostic findings to customers and outlined repair or service options.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Inspected equipment to diagnose operational issues.
Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Increased customer satisfaction by providing timely and efficient service for various technical issues.
Flooring Installer
Royal Carpet One
08.2024 - 06.2025
Installed various types of flooring materials, ensuring high-quality finishes and customer satisfaction.
Prepared subfloors by removing old flooring and addressing necessary repairs for optimal installation.
Operated tools and equipment safely, adhering to industry safety standards during installation processes.
Collaborated with team members to efficiently manage project timelines and workload distribution.
Conducted measurements and assessments to determine material requirements for each project accurately.
Cut and trimmed flooring to fit around obstacles and within tight spaces.
Maintained clean job sites by disposing of debris responsibly and organizing tools for efficient workflow.
Installed various types of flooring materials, including hardwood, laminate, tile, and carpet for diverse clientele.
Performed thorough inspections of subfloors before installing new materials, identifying potential issues and addressing them proactively.
Enhanced customer satisfaction by providing professional and timely flooring installation services.
Completed complex flooring projects within the given deadlines, ensuring client satisfaction and repeat business.
Improved flooring installation quality by using precision tools and techniques.
Adhered to industry safety standards during every project, minimizing workplace accidents and injuries among colleagues.
Maintained safe work environment by adhering to all safety protocols and guidelines during installations.
Handy Man Services
Self-employeed
07.2022 - 08.2024
Conducted safety inspections to ensure compliance with local regulations and standards.
Collaborated with clients to assess needs and develop tailored maintenance plans.
Trained and mentored new workers on standard operating procedures and safety practices.
Implemented preventive maintenance schedules to enhance equipment reliability and longevity.
Resolved customer service issues promptly, ensuring high levels of satisfaction and retention.
Operated various hand tools, power tools, and specialized equipment safely while executing assigned tasks efficiently.
Supported special projects such as renovations or installations by providing skilled labor assistance when necessary.
Provided exceptional customer service when interacting with clients regarding facility-related concerns or requests.
Adapted quickly to changing priorities while effectively managing workload during periods of high demand.
Performed general housekeeping and cleaning tasks.
Loaded, unloaded, and moved material to and from storage and production areas.
Maintained a safe work environment with compliance to company policies, OSHA regulations, and local building codes.
Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
Installed new locks, door handles, and door closers.
Rewired and replaced faulty electrical components in equipment.
Carpenter
Jess Reid Construction
10.2021 - 07.2022
Constructed frameworks and structures using a variety of materials and tools.
Interpreted blueprints and technical drawings to ensure precise measurements and cuts.
Collaborated with team members to complete projects on time and within budget.
Maintained tools and equipment, ensuring optimal performance and safety standards.
Trained junior carpenters in best practices for construction techniques and safety protocols.
Implemented process improvements that enhanced workflow efficiency on job sites.
Oversaw project timelines, coordinating tasks among team members for effective execution.
Ensured compliance with building codes and regulations throughout construction phases.
Completed installations of building structures, trim, flooring, and cabinetry.
Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
Demonstrated close attention to detail to verify quality and accuracy of work.
Read and interpreted blueprints to follow specifications of projects.
Followed established job site safety regulations and maintained safe and clean work area.
Contributed to successful completion of residential and commercial projects by skillfully installing cabinetry, doors, windows, and flooring materials.
Repaired existing structures such as staircases, decks, or door frames with precision to extend their lifespan without compromising structural integrity or aesthetics.
Measured materials to determine sizes and quantity required for construction project.
Cut, shaped and installed siding, roofing and framing to protect interior of properties from harsh weather conditions.
Collaborated with other skilled tradespeople to ensure seamless integration of carpentry work within larger construction projects.
Reduced material waste by precisely measuring, cutting, and assembling lumber for various construction projects.
Enhanced client satisfaction by consistently meeting project deadlines and maintaining high-quality craftsmanship in all carpentry work.
Inspected job sites to identify potential hazards and establish protection and safety standards.
Measured, drilled and sawed materials to perform successful home improvements.
Increased safety on job sites by diligently following industry best practices and OSHA guidelines during all carpentry tasks.
Strengthened team collaboration through effective communication and problem-solving skills during complex carpentry projects.
Collaborated with other construction workers to coordinate projects and streamline process.
Assisted in training new carpenters to demonstrate techniques, apply best practices and comply with protocols and regulations.
Mining /Blast Helper/ Equipment Operator
Ledcor CMI
03.2018 - 05.2021
Assisted in daily operations, ensuring adherence to safety protocols and efficient workflow.
Operated tools and equipment to support construction projects, maintaining high standards of quality.
Collaborated with team members to streamline processes, improving overall productivity on site.
Conducted inventory checks and managed supplies, ensuring availability for ongoing projects.
Trained new staff on proper techniques and safety measures to enhance team performance.
Monitored project progress, reporting discrepancies to supervisors for timely resolution.
Implemented best practices for site cleanliness and organization, fostering a safe work environment.
Supported project leads in coordinating tasks among team members, facilitating seamless execution of operations.
Performed manual labor and random jobs to help teams accomplish goals.
Followed supervisor instructions to complete tasks on time.
Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.
Used equipment properly to avoid workplace hazards or injuries.
Gained valuable knowledge regarding industry best practices through regular interaction with seasoned workers.
Removed debris and waste from job sites.
Followed safety protocols on job sites.
Unloaded and stored construction materials.
Maintained tools and equipment in good working condition.
Set up ladders and other access equipment.
Maintained knowledge of safety practices for removing hazards from working sites.
Performed demolition work on existing structures.
Service Technician
Ahlvers Plumbing Heating and Cooling Inc.
01.2017 - 03.2018
Maintained accurate records of service performed and parts used for tracking purposes.
Trained new technicians on best practices for equipment repair and safety protocols.
Implemented process improvements that reduced turnaround time for repairs.
Adhered to safety protocols and policies to reduce workplace hazards.
Responded to customer inquiries quickly and professionally to increase satisfaction.
Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
Evaluated systems according to predetermined checklist and noted issues.
Established strong relationships with vendors, facilitating the procurement of high-quality parts at competitive prices.
Replaced faulty components on computer systems and performed preventive maintenance to secure smooth operations.
Streamlined inventory management for parts and supplies, maintaining optimal stock levels to prevent project delays.
Diagnosed and repaired problems with electrical and mechanical systems.
Tested systems, noting issues and completing preventive maintenance.
Worked with diverse types of weather and ground conditions.
Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
Maintenance Supervisor
Trinity Property Consultants
08.2015 - 01.2017
Supervised maintenance teams to ensure compliance with safety regulations and operational standards.
Developed and implemented preventive maintenance schedules to minimize equipment downtime.
Coordinated repairs and upgrades for machinery, enhancing operational efficiency.
Trained staff on safety procedures and best maintenance practices, fostering a culture of safety.
Conducted routine inspections to identify potential issues, improving reliability of systems and equipment.
Collaborated with management to prioritize maintenance requests based on urgency and impact on operations.
Utilized asset management software to track work orders and monitor inventory levels effectively.
Streamlined communication between departments regarding maintenance needs, improving responsiveness and service quality.
Coordinated preventative maintenance schedules, verifying equipment safety and function.
Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
Supervised Number employees and scheduled shifts.
Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
Facilitated strong communication between maintenance personnel and other departments to ensure seamless coordination during planned outages or emergency situations.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Conducted regular performance evaluations of maintenance staff to identify strengths, areas for improvement, and opportunities for growth within the organization.
Enhanced safety standards through regular staff training sessions, hazard assessments, and ensuring compliance with OSHA regulations.
Monitored employee work tasks while installing, aligning, and balancing new equipment for projects.
Maintenance Technician
Carson Valley Medical Center
03.2013 - 07.2015
Conducted routine inspections of machinery and equipment to ensure optimal performance and safety compliance.
Diagnosed mechanical issues and performed repairs on HVAC systems, plumbing, and electrical components.
Collaborated with team members to execute preventive maintenance schedules, enhancing equipment longevity.
Trained junior technicians on best practices for troubleshooting and repair techniques in facility maintenance.
Managed inventory of tools and replacement parts, ensuring availability for timely maintenance tasks.
Developed comprehensive maintenance logs to track service history and identify recurring issues effectively.
Led emergency response efforts during facility outages, coordinating swift resolutions to minimize disruptions.
Operated varied hand and power tools to complete repairs.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Troubleshot equipment breakdowns and performed preventive maintenance.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Followed safety protocols to minimize workplace accidents.
Inspected and maintained equipment to keep items in top working condition.
Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
Improved equipment functionality by conducting regular maintenance checks and repairs.
Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
Collaborated with team members to complete larger repair projects efficiently.
Performed electrical and mechanical repairs of production equipment to minimize downtime.
Trained new employees on proper use and care of tools, machinery, and safety protocols.
Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
Boosted overall productivity with timely preventive maintenance on key equipment.
Reduced environmental impact with introduction of recycling initiatives for used materials and parts.
Streamlined communication with other departments, ensuring maintenance issues were addressed in timely manner.
Facilitated smoother operation of HVAC systems through regular maintenance and updates.