Jared Cain
New York,NY
Summary
Dynamic and detail-oriented professional with a proven track record in surveillance expertise and conflict de-escalation, honed across roles at Esteem Security Services and leading retail chains. Excelled in incident reporting and emergency response, significantly enhancing safety protocols. Certified in first aid and CPR, adept at fostering secure environments through meticulous threat management and interpersonal skills.
Adept at conflict de-escalation and surveillance, my tenure at Esteem Security Services honed my ability to manage threats and ensure safety. Leveraging skills in emergency response and complex problem-solving, I consistently enhanced security measures. My detail-oriented approach and leadership as a Shift Leader at Checkers Rally's underscore my capability to train and oversee teams effectively
Overview
2
2
years of professional experience
1
1
Certification
Work History
Security Officer
Esteem Security Services
New York, NY
06.2024 - Current
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Responded to alarms and conducted investigations as required.
- Enforced access control measures in accordance with established procedures.
- Confirmed visitor identification prior to granting entry into the building.
- Maintained accurate logs of all security related activities.
- Provided escorts for visitors as needed throughout the facility.
- Performed first aid and CPR when necessary, during emergency situations.
Cashier
Burlington
The Bronx, NY
10.2023 - 01.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
Shift Leader
Checkers Rally's
The Bronx, NY
03.2023 - 11.2023
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
Cashier
McDonald's
Brooklyn, NY
11.2022 - 05.2023
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Performed other duties as assigned by management.
- Followed company security procedures for handling large sums of money.
- Answered customer questions and provided store information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
Gender Studies
Corcoran High School
Syracuse, NY06-2022
Bachelor of Science - Cyber Security
University of Southern New Hampshire University
Manchester, NHSome College (No Degree) - Biology
Marymount Manhattan College
New York, NYSkills
- Identification verification
- Report generation
- Conflict de-escalation
- Theft prevention training
- Emergency response
- Complex Problem-solving
- Fire safety training
- First aid and CPR certified
- Security guard license
- Detail-oriented
- Surveillance expertise
- Incident reporting
- Threat management
Affiliations
- Boxing
- Cityscape photography
- Cycling
- Rock climbing
- Gardening
- Cooking
Languages
English
Full Professional
Spanish
Limited
Certification
- Security License
- Food handler certificate
References
References available upon request.
Timeline
Security Officer
Esteem Security Services
06.2024 - Current
Cashier
Burlington
10.2023 - 01.2024
Shift Leader
Checkers Rally's
03.2023 - 11.2023
Cashier
McDonald's
11.2022 - 05.2023
Gender Studies
Corcoran High School
Bachelor of Science - Cyber Security
University of Southern New Hampshire University
Some College (No Degree) - Biology
Marymount Manhattan College
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