Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Jared Carter

Land O' Lakes,FL

Summary

Hardworking young Nursing Home Administrator with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Nursing Home Administrator, Asst. Executive Dir.

Blue Heron Senior Living.
10.2022 - Current
  • Responsible for the overall management of the facility, with a focus on the Skilled Nursing Facility.
  • Oversight of 200+ employees.
  • Provide ongoing education, mentorship, and leadership development to facility management and team members.
  • Day-to-day clinical and administrative activities of the facility, including profit and loss responsibility and ensuring compliance with all state and federal regulations.
  • Commanding a high volume, high acuity short-term rehab to home program with an average LOS of 20 days.
  • Recruit, hire, and provide orientation/training for staff to carry out facility programs and services.
  • Monitored daily operations of the assisted living facility as well as skilled nursing facility to ensure quality standards are maintained.
  • Maintain and implement facility policies and procedures in compliance with corporate, state, federal, and other regulatory guidelines.
  • Provide innovative, responsible healthcare with the creation and implementation of new ideas and concepts that continually improve systems and processes to achieve superior results.
  • Maintain facility composure during Annual and Complaint AHCA surveys.
  • Market the facility at Chamber of Commerce events as well as other community engagement activities.
  • Ensured compliance with state and federal regulations regarding patient care standards and safety protocols.
  • Created marketing plans to attract new residents to the facility.
  • Conducted regular meetings with department heads to review policies and procedures as well as making sure they are buying into our culture.
  • Planned and implemented new technologies in different departments.
  • Reporting on KPIs focusing in on specific areas such as Staffing and Budgets based off of PPD.
  • Enhanced staff morale and retention through regular team meetings, professional development opportunities, and open communication channels.
  • Improved resident satisfaction by developing and implementing person-centered care plans.
  • Working with key vendors and developing relationships to maintain high quality care of our residents.

Admissions Coordinator

Blue Heron Health and Rehabilitation
07.2022 - 09.2022
  • Worked with my team to raise our census to above budget and maintain it.
  • Verify that Medicare or Managed care plans would cover a potential patient's care at our facility.
  • Work closely with Hospitals to transition patients from acute care and critical care to our rapid recovery rehab and long term care services.
  • Developed relationships with insurance case managers in order to get the prior authorization required for our services.
  • Closely worked with our marketing team to get our name out into the community.
  • Spoke with patients after admission to make sure that their transition went smoothly and their needs were being met to the best of our availability.

Administrator in Training

Blue Heron Senior Living
01.2022 - 05.2022
  • Completed a 650 hour internship at this facility
  • Recruiting potential candidates for all of the open job positions
  • Calling and scheduling interviews
  • Developed personal relationships with the residents to make them feel like their concerns are being heard
  • Work with the management team and shadow every department to see how each of them have an integral role in the facility
  • Understanding of the rules and regulations that govern these types of facilities
  • Solving problems while working as a team to make sure that we come to the right conclusion.
  • Set up interviews and hired in multiple departments.
  • Learned the day-to-day operations of both Assisted Living, as well as Skilled Nursing.

Parks Lead Maintenance Worker

City of Coral Springs Parks and Recreation
06.2018 - 08.2021
  • Maintain park grounds which included cutting grass, and preparing athletic fields.
  • Basic to intermediate repairs on park facilities.
  • Operate heavy machinery as well as perform basic preventive maintenance.
  • Lead a group of more than 10 full-time and part-time employees.
  • Transport equipment between job sites.
  • Performed janitorial duties including sanitization of park facilities
  • Promoted to Leadership role and was responsible for a staff of Part-Time and Full-Time workers
  • Attend weekly meetings and report back to the crew.
  • Improved facility efficiency by implementing preventive maintenance programs and conducting regular inspections.
  • Reduced downtime for equipment by troubleshooting issues and performing timely repairs.

Event Staff

BB&T Center
10.2018 - 01.2020
  • Greet guests upon arrival and make them feel welcomed.
  • Be a source of information to guests on various matters such as location, guest and food services.
  • Accommodate general and unique requests.
  • Diffuse conflict or tense situations with guests.
  • Complete product knowledge training to answer guest questions.
  • Promote the facility's amenities and activities.
  • Enhanced event attendee experience by providing excellent customer service and addressing any concerns.

Education

Bachelor's in Science, Long term Administration -

University of South Florida
Tampa, FL
05.2022

Associates in Arts -

Broward College
Fort Lauderdale, FL
08.2020

Skills

  • Experience in PointClickCare
  • Employee Recruitment and Hiring
  • ADP
  • Financial management
  • Staff Supervision
  • Patient Education
  • Employee Performance Evaluations

Certification

  • NH6991

Timeline

Nursing Home Administrator, Asst. Executive Dir.

Blue Heron Senior Living.
10.2022 - Current

Admissions Coordinator

Blue Heron Health and Rehabilitation
07.2022 - 09.2022

Administrator in Training

Blue Heron Senior Living
01.2022 - 05.2022

Event Staff

BB&T Center
10.2018 - 01.2020

Parks Lead Maintenance Worker

City of Coral Springs Parks and Recreation
06.2018 - 08.2021

Bachelor's in Science, Long term Administration -

University of South Florida

Associates in Arts -

Broward College

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