Jared Carter
Summary
Recent college graduate with seven years of quality customer service experience in various roles. Seeking to begin a career in parks and or wildlife.
Overview
8
8
years of professional experience
Work History
Plumbing/HVAC Supervisor
The Home Depot Inc
05.2020 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Educated staff on organizational mission and goals to help employees achieve success.
- Consulted and advised customers on service solutions regarding their plumbing and HVAC needs.
- Built lucrative, Long-term customer relationships.
- Deepened relationships with key "pro" customers.
Welder/Fabricator
MCM Engineering II
03.2019 - 05.2020
- Ran a sheet metal press brake by following program codes to bend material into desired shapes and specs.
- Welded various electrical switch gear components together to meet customer needs.
- Used a fork lift to transfer finished products onto large transport trailers.
- Helped with "crane loading" operations of large products onto semi trailers.
- Fabricated shop parts directly from blueprints.
- Utilized blueprints and diagrams to compare finished products against design specifications.
- Inspected pieces for defects, measured, and checked with straightedges or templates for compliance with specifications.
Pharmacy Technician
Silver State Drug
07.2016 - 03.2019
- Greeted customers in a friendly manner upon entering the pharmacy.
- Answered any questions that I was qualified to answer in a timely and organized fashion.
- Delivered prescriptions to elderly customers at their home.
- Fulfilled customer prescription orders under the supervision of the pharmacist.
- Helped maintain inventory logs of all prescription medications to ensure accurate on hand counts.
- Reconciled insurance claims for various insurance companies.
- Helped customers find the correct medical equipment for their needs. Including, braces, boots, wheel chairs etc.
- Fitted customers for diabetic shoes that gave them a better quality of life.
- Provided service for all power medical equipment such as lift chairs, power chairs and scooters. This included battery maintenance, mechanical diagnostics and replacing any malfunctioning parts.
- Delivered and set up medical equipment to customer homes and walked them through proper use of the equipment while answering any questions or concerns they had.
Education
Bachelor of Science - Biology
Southern Utah University
Cedar City, UT04.2024
High School Diploma -
Lincoln County High School
Panaca, NV05.2016
Skills
- Customer Service
- Cash Handling
- Customer Satisfaction
- Product Recommendations
- Inventory Oversight
- Goal-Oriented
Timeline
Plumbing/HVAC Supervisor
The Home Depot Inc
05.2020 - Current
Welder/Fabricator
MCM Engineering II
03.2019 - 05.2020
Pharmacy Technician
Silver State Drug
07.2016 - 03.2019
Bachelor of Science - Biology
Southern Utah University
High School Diploma -
Lincoln County High School