Jared Castro
San Antonio,TX
Summary
Experienced Engineering Technician and Technical Service Trainer with a comprehensive skill set cultivated across diverse roles in beverage dispensing component fabrication, technical service training, quality supervision, and engineering lab testing. Proven adaptability in navigating challenging situations and adept at overseeing multiple operational stages. Recognized for implementing cost-effective solutions and ensuring strict adherence to quality standards. Demonstrated success in collaborating with cross-functional teams and building strong relationships with technician groups, including notable engagements with Pepsi, Icee, QuikTrip, and Kum n Go. Proficient in installations, software updates, and tradeshow coordination.
Overview
13
13
years of professional experience
Work History
Engineering Technician II
Lancer Worldwide
San Antonio, TX
11.2022 - Current
- Used information in technical diagrams, schematics, and manuals to understand operations and make successful repairs.
- Performed work according to project schedules and high quality standards.
- Consistently met high-quality standards for all completed work while adhering to established timelines, ensuring client satisfaction with final results.
- Contributed to a safer working environment through strict adherence to safety protocols, guidelines, and regulations.
- Troubleshooting and problem solving
- Ability to work with minimal supervision and meet deadlines
Engineering Technician- Technical Service Trainer
Frozen Beverage Dispensers
San Antonio, TX
10.2013 - 11.2022
- Completed projects by effectively applying engineering, technical, and maintenance procedures.
- Collaborated closely with engineers in developing new products or improving existing ones, providing valuable input from a technician''s perspective.
- Contributed to a safer working environment through strict adherence to safety protocols, guidelines, and regulations.
- Traveled nationwide to factories for training and supervising certification of agents in equipment installation and servicing.
- Utilized technical expertise to address and resolve technical concerns of customers, service agents, and distributors.
- Reduced departmental expenses by implementing electronic manuals for service agents, preparing for pre-scheduled site training.
- Assisted in operating and disassembling equipment during annual trade shows and presentations.
- Updated hardware and software platforms by implementing automation and efficiency improvements.
- Showcased strong attention to detail in the preparation, assembly, and installation of intricate components supporting engineering projects.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Education
HVAC Certification - HVAC Installation And Repair
Everest College
San Antonio, TX10.2013
Skills
- Equipment Calibration
- Quality Control and Assurance
- Equipment Maintenance
- Attention to Detail
- Technical training
- Strong leader
Timeline
Engineering Technician II
Lancer Worldwide
11.2022 - Current
Engineering Technician- Technical Service Trainer
Frozen Beverage Dispensers
10.2013 - 11.2022
HVAC Certification - HVAC Installation And Repair
Everest College