Dynamic professional with a strong background in logistics and customer service, previously with the United States Post Office. Proven ability to enhance operational efficiency and customer satisfaction through meticulous attention to detail and effective problem-solving. Skilled in forest management and adept at fostering teamwork in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Rural Carrier Associate
United States Post Office
Livonia, NY
10.2021 - Current
Demonstrated flexibility in adjusting schedules to accommodate unexpected staff shortages or increased workload demands.
Reduced the occurrence of misdelivered mail by diligently verifying addresses before each dropoff.
Maintained accurate records of deliveries, undeliverable items, and forwarding addresses for seamless operations.
Improved customer satisfaction by consistently delivering mail accurately and on time.
Navigated rural areas efficiently using GPS technology and detailed route maps to minimize delays in delivery times.
Promoted a positive work environment, assisting fellow carriers with challenging routes when needed.
Sprinkler/Pipefitter
RFS
Minot, ND
04.2022 - 11.2022
Increased overall project efficiency by troubleshooting complex issues related to sprinkler pipe fitting and developing effective solutions in a timely manner.
Expedited project completion timelines by coordinating effectively with team members on various job sites..
Streamlined inventory management by maintaining an organized stock of necessary tools, materials, and equipment for pipe fitting tasks.
Forklift Operator
C&M Forwarding
North Chili, NY
07.2020 - 10.2021
Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Warehouse Clerk
Country Max
Henrietta, NY
04.2017 - 07.2020
Stocked shelves in store and in warehouse.
Provided excellent customer service when loading various products like livestock feed into vehicle.
Environmental Health Compliance Specialist at VDH - Office of Drinking WaterEnvironmental Health Compliance Specialist at VDH - Office of Drinking Water