Jared Dean

Responsible for the unloading and loading of packages and documents in a timely manner during the morning sort. Organization of a delivery vehicle for maximum efficiency and safety. Managing a daily route to ensure our customers packages are delivered and picked up on time, consistently and professionally without exception. Adhering to company safety guidelines and obeying all traffic rules while in operation of a company vehicle. Proper time management. Establishing and maintaining a good working relationship with customers and co-workers. Seeking out new customers when applicable and communicating with the sales team for follow up and pursuit of new business. Maintaining communication with dispatch and other co-workers to ensure the needs of our customers are being met. Being part of a team and acting accordingly to get the job done and meet the needs of our customers. Staying flexible to help out other drivers as needed or directed by dispatch. Working outdoors in all weather conditions until the job is completed on time. Continually strived to exceed our customers expectations. Trained new hires when necessary and assisted them while learning their job duties

• Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
• Maintained a high level of product knowledge, providing accurate information to customers.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Responsible for loading and unloading of tools and equipment as well as job materials upon arrival at the jobsite. Assisting Tile Setters as directed,( stacking tile, making cuts, cleaning tools, etc) Grouting finished tile, laying tile when necessary. Finishing prep work and doing patch work as directed. Maintaining a clean jobsite and loading up all tools and equipment at the end of the day