Jared Dees
PHILO,IL
Summary
Dedicated Customer Service Professional experienced in delivering positive customer experiences through effective multitasking and time management. Achieved organizational goals by maintaining consistent practices and adapting to challenges under pressure.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Glazier Installing Foreman
BVB Glass
Champaign, Illinois
03.2008 - Current
- Supervised installation of glass and glazing systems on commercial projects.
- Coordinated schedules and workflows for installation teams to ensure efficiency.
- Trained new staff on safety protocols and installation techniques.
- Managed inventory of materials and tools required for installations.
- Directed the installation of glass products in accordance with plans and specifications.
- Trained new employees in safe operation of tools and equipment used in glazing operations.
- Participated in job site meetings to discuss progress updates and address any issues that arise during construction process.
- Provided on-site supervision to glazier installers, ensuring quality control and timely completion of projects.
- Inspected installed products for quality assurance and compliance with standards.
Front Desk Agent
Old Orchard Lanes and Links
Savoy, Illinois
08.2006 - 02.2007
- Greeted and welcomed guests upon arrival at the front desk.
- Assisted with check-in and check-out procedures for guests.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Resolved customer complaints promptly to enhance guest satisfaction experience.
- Assisted customers with inquiries regarding services and amenities available.
- Handled cash transactions and processed payments efficiently at the register.
- Managed reservations and coordinated bookings for lanes and events.
- Answered phones, responded to inquiries, and took messages.
- Maintained cleanliness and organization of the front desk area and lobby.
Education
Tolono Unity
Tolono, ILSkills
- Glass Installation
- Residential Shower Installation
- Project supervision
- Quality assurance
- Emergency Service
- Aerial Lifts Certified
- OSHA 10
- Safety regulations
Affiliations
- Work well with others
- Committed
- Kids Travel Sports
Accomplishments
- Coached Little League
- “U” award for Basketball
- State Runner Up Football
Certification
- Glazing Shop
- Residential all fields
- Commercial all fields
- Aerial Lifts
- Pan Handlers
- Fork Lift
- Safety Certified
References
References available upon request.
Timeline
Glazier Installing Foreman
BVB Glass
03.2008 - Current
Front Desk Agent
Old Orchard Lanes and Links
08.2006 - 02.2007
Tolono Unity