Summary
Overview
Work History
Education
Skills
LANGUAGES
Certification
Timeline
Generic

Jared Denny

Nixa

Summary

Knowledgeable restaurant professional with solid history of managing restaurant operations and enhancing customer satisfaction. Proven track record of optimizing workflow and improving staff performance through effective training and leadership. Demonstrated ability to manage inventory and ensure compliance with health and safety regulations.

Proactive and goal-oriented, with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Operations Manager

Nurse Goodbodys LLC
09.2020 - Current
  • Established CBD topical and tincture manufacturing company distributing products nationwide and in local dispensaries.
  • Developed website to enhance online presence and customer engagement.
  • Formulated and manufactured product line to address pain management and skin care needs.
  • Negotiated sales agreements to expand market reach and profitability.
  • Managed inventory to ensure adequate stock levels and minimize waste.
  • Delivered exceptional customer service to foster loyalty and satisfaction.
  • Executed marketing strategies to increase brand visibility and attract new customers.

Server

Olive Garden
11.2024 - 04.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Restaurant Manager

Longhorn Steakhouse
02.2024 - 11.2024
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.

Restaurant Manager

Applebee's Neighborhood Bar & Grill
10.2023 - 02.2024

Oversaw general restaurant operations to ensure smooth daily functions.

  • Monitored profit and loss statements to identify areas for improvement.
  • Conducted interviews and hired staff to maintain optimal team performance.
  • Managed inventory to prevent shortages and reduce waste.
  • Scheduled employees effectively to meet operational needs.
  • Communicated regularly with area manager to align on business objectives.
  • Executed restaurant opening and closing procedures with precision.
  • Resolved employee disputes to foster a cooperative work environment.

Operations Manager

Nurses Gone Green
02.2018 - 08.2020
  • Transformed revenue from five figures to six figures within one year, targeting quarter million in two years.
  • Managed plant propagation processes for optimal product yield and quality.
  • Oversaw facilities operations to maintain compliance and efficiency standards.
  • Developed and formulated new products to expand market offerings.
  • Hired seasonal employees to support peak operational demands.
  • Negotiated sales agreements to increase profitability and customer satisfaction.
  • Executed marketing strategies to enhance brand visibility and outreach.
  • Coordinated product distribution to ensure timely delivery and inventory management.

Server

The Cheesecake Factory
01.2013 - 02.2018
  • Achieved highest tip percentage and received Guest Satisfaction Award.
  • Provided professional and courteous service to guests at all times.
  • Greeted guests and presented daily specials with enthusiasm.
  • Suggested menu items and upsold based on customer preferences.
  • Arranged table settings, maintaining cleanliness and organization in dining area.
  • Delivered food and drinks, ensuring complete guest satisfaction.
  • Processed payments efficiently using POS system.

Education

Business Management - Business Law, Economics, English, Statistics, Communications

Sacramento City College
Sacramento, California
06.2013

Associate of Science - Aviation

Ozark Technical Community College
Springfield, MO
06-2027

Skills

  • Customer service
  • Critical thinking
  • Problem solving
  • Time management
  • Communication
  • Team management
  • Customer engagement
  • Point of sale (POS) system operation
  • Multitasking
  • Food service background
  • Business operations expertise
  • Supervisory skills

LANGUAGES

English - Full Professional Proficiency
Spanish - Professional Working Proficiency

Certification

ServSafe Manager Certified

Timeline

Server

Olive Garden
11.2024 - 04.2025

Restaurant Manager

Longhorn Steakhouse
02.2024 - 11.2024

Restaurant Manager

Applebee's Neighborhood Bar & Grill
10.2023 - 02.2024

Operations Manager

Nurse Goodbodys LLC
09.2020 - Current

Operations Manager

Nurses Gone Green
02.2018 - 08.2020

Server

The Cheesecake Factory
01.2013 - 02.2018

Business Management - Business Law, Economics, English, Statistics, Communications

Sacramento City College

Associate of Science - Aviation

Ozark Technical Community College
Jared Denny