Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Timeline
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Jared Donovan

Fairview Park,OH

Summary

Helping customers manage their IT Infrastructure Lifecycle from equipment purchase to decommissioning while providing more efficient, collaborative, flexible and cost-effective options

Overview

11
11
years of professional experience

Work History

Enterprise Account Manager

Park Place Technologies
01.2023 - Current

- Responsible for $5 million+ in sales within Maryland, Virginia and Delaware Region

- Managing more tenured customer relationships and expanding customer contracts to more intricate and specific services

- Services Sold Include Following

- Global multi-vendor Support for Storage, Server and Networking Hardware

- Hardware Sales for Network, Servers and Storage

- Network Performance Monitoring Software

- Infrastructure Managed Services, NOC as a Services, Patch Management Compliance

- Professional Services such as data center relocation, data migration, ITAD, remote, staff augmentation and more..

Senior Account Manager

Park Place Technologies
03.2019 - 12.2022
  • Regional focus in Maryland, Virginia and Delaware and Washington D.C
  • Established relationships with prospects and managed relationships with customers for Data Center Infrastructure Support on Storage, Server and Networking Equipment
  • Customer and Prospect base included Fortune 500, SLED, Federal, Defense and AeroSpace, and Commercial Accounts with Data Centers in the United States and on a Global Scale
  • Developed relationships with partner organizations in order to expand reach to prospects and current customers and provide services via required contract vehicles such as NASA SEWP, GSA, DoIT
  • Managed Multi-Million Dollar book of business since 2018
  • Achieved double digit percentage growth in the region from 2017-2021
  • Developed skill set to sell Infrastructure Managed Services to customers
  • Tools that support hybrid infrastructures; OS, Virtual, Cloud Technologies
  • Streamline IT operations by simplifying management of compute environments
  • Incident Management, Patch Management and Remediation.

Account Manager

Park Place Technologies
01.2017 - 03.2019
  • Heavy Prospecting into Maryland and Delaware to generate new account base as well as farm current customer accounts
  • Generated $440,558 of new business in first full year as an Account Manager
  • In 2018 closed $541,658 of new business, 22% growth.

Business Development Associate

Park Place Technologies
06.2016 - 12.2016
  • Learned sales skills to sell Data Center Infrastructure Support Services
  • Prospected into Pennsylvania, Iowa and Louisiana for Territory Account Managers in order to develop alternative sales approaches based off region
  • Found $200K Contract Opportunity for Iowa Account Manager which expedited graduation to Territory Account Manager Position.

Brokerage and Customer Service Intern

JRayl Transport
06.2014 - 08.2014
  • Developed Excel spreadsheets to compare scheduled delivery times to actual delivery times in company database and customer databases
  • Worked with Morton Salt Company, which makes up 60% of the company’s business, to create the most accurate records of delivery dates and times
  • Entered tender requests and shipping orders into the company database
  • Made check-in calls to 40-45 truck drivers daily and entered delivery database.

Intern to the Treasurer and Deputy Treasurers of Lake County

Lake County Treasurer’s Office
05.2013 - 08.2013
  • Provided real estate tax information over the phone to an average of 40 customers daily
  • Entered and organized prorated tax parcels into Excel spreadsheets to be easily searched by Deputy Treasurers
  • Opened, handled and processed over 200,000 parcel payments, paid by checks and cash and transferred monies to the treasury clerks.

Driver Hopper

UPS
11.2012 - 01.2013
  • Assisted UPS driver with the delivery of over 7,000 packages in a month’s time
  • Entered package IDs into DIAD Board for processing through UPS database
  • Awarded driver helper of the month.

Education

Bachelor of Science in Business Administration, John Carroll Communications Management Graduate Program - Marketing and Logistics

John Carroll University
University Heights, OH

Skills

  • Adaptive Communication
  • Solution Selling
  • Marketing mindset (listening to customer rather than selling to customer)
  • Creative Thinking

Extracurricular Activities

Three-year varsity John Carroll University Football Jesuit Day of Service (Cleveland, Ohio): 2013, 2014 Mentor Methodist Church Soup Kitchen: Thanksgiving 2011-2014

Timeline

Enterprise Account Manager

Park Place Technologies
01.2023 - Current

Senior Account Manager

Park Place Technologies
03.2019 - 12.2022

Account Manager

Park Place Technologies
01.2017 - 03.2019

Business Development Associate

Park Place Technologies
06.2016 - 12.2016

Brokerage and Customer Service Intern

JRayl Transport
06.2014 - 08.2014

Intern to the Treasurer and Deputy Treasurers of Lake County

Lake County Treasurer’s Office
05.2013 - 08.2013

Driver Hopper

UPS
11.2012 - 01.2013

Bachelor of Science in Business Administration, John Carroll Communications Management Graduate Program - Marketing and Logistics

John Carroll University
Jared Donovan