High-performing psychological technician and retired United States Army Sergeant First Class with over 11 years of experience across a multitude of states and countires. Dedicated and organized with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Special Operations Psyhcological/Mental Health Technician
KBR
EGLIN AFB, FL
06.2024 - Current
Organized and conducted psychological testing for clients
Performed detailed clinical interviews with clients to assess mental health needs
Maintained client records, including test results, progress notes, and other pertinent data
Provided crisis intervention services to clients as needed
Conducted group therapy sessions under the supervision of a psychologist or psychiatrist
Facilitated social skills groups to teach communication techniques and conflict resolution strategies
Created educational materials about mental health topics for use in workshops and seminars
Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex mental health needs
Developed and implemented cognitive skill training plans tailored to individual client needs
Conducted assessments of clients' current cognitive skills and identified areas for improvement
Provided one-on-one instruction to clients in memory, problem solving, attention, organization, planning and other cognitive skills
Monitored client progress and modified intervention strategies as needed
Additional Duties and areas of emphasis
Government Purchase Card Holder
Performance Coaching
DISC Communication Styles Coach
Psychometric Testing
Assessment & Selection programs
Special Operations Psyhcological/Mental Health Technician
United States Army
Eglin AFB, FL
09.2020 - 06.2024
Organized and conducted psychological testing for clients
Performed detailed clinical interviews with clients to assess mental health needs
Maintained client records, including test results, progress notes, and other pertinent data
Provided crisis intervention services to clients as needed
Conducted group therapy sessions under the supervision of a psychologist or psychiatrist
Facilitated social skills groups to teach communication techniques and conflict resolution strategies
Created educational materials about mental health topics for use in workshops and seminars
Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex mental health needs
Developed and implemented cognitive skill training plans tailored to individual client needs
Conducted assessments of clients' current cognitive skills and identified areas for improvement
Provided one-on-one instruction to clients in memory, problem solving, attention, organization, planning and other cognitive skills
Monitored client progress and modified intervention strategies as needed
Additional Duties and areas of emphasis
Government Purchase Card Holder
Performance Coaching
DISC Communication Styles Coach
Psychometric Testing
Assessment & Selection programs
Senior Behavioral Health Technician
McAfee United States Army Health Clinic
07.2018 - 09.2020
Assessed patient behavior, reactions and responses to treatment plans
Developed individualized therapeutic plans for patients based on their mental health needs
Facilitated group therapy sessions with multiple patients
Provided crisis intervention services to patients in need
Collaborated with multi-disciplinary teams to develop comprehensive treatment plans for patients
Advised clinical staff regarding appropriate interventions for behavioral issues
Maintained accurate documentation of patient progress and treatments received
Mentored new Behavioral Health Technicians on best practices when interacting with clients and patients
Enforced rules and regulations pertaining to client and patient care while maintaining a safe environment
Participated in weekly case management meetings to discuss individualized treatment plans for each client and patient
Additional Duties and areas of emphasis:
Clinical Manager for a multidisciplinary behavioral health team
Certified Installation Victim Advocate Sexual Harassment/Assault Response & Prevention program
Traumatic Event Management for nuclear surety mission
Tele-behavioral program manager
Behavioral Health Technician
United States Army Health Clinic Vilseck
04.2016 - 07.2018
Assessed patient behavior, reactions and responses to treatment plans
Developed individualized therapeutic plans for patients based on their mental health needs
Facilitated group therapy sessions with multiple patients
Provided crisis intervention services to patients in need
Advised clinical staff regarding appropriate interventions for behavioral issues
Maintained accurate documentation of patient progress and treatments received
Engaged in regular communication with medical personnel regarding any changes in patient status or condition
Mentored new Behavioral Health Technicians on best practices when interacting with clients and patients
Enforced rules and regulations pertaining to client and patient care while maintaining a safe environment
Participated in weekly case management meetings to discuss individualized treatment plans for each client and patient
Provided emotional support to clients and patients dealing with difficult situations
Documented patient behavior, interventions completed and patient response to interventions
Established and maintained professional working relationships with clients, staff and public
Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs
Planned and implemented safe interventions consistent with treatment goals
Sub specialty exposure: Family Advocacy Program, Traumatic Brain Injury Clinic, Substance Use Disorder Clinical Care
Regional Tele-behavioral health facilitator for units deploying across Europe
Behavioral Health Technician
United States Army Medical Command
02.2013 - 01.2015
Assessed patient behavior, reactions and responses to treatment plans
Developed individualized therapeutic plans for patients based on their mental health needs
Facilitated group therapy sessions with multiple patients
Monitored patient safety in all areas of the facility
Provided crisis intervention services to patients in need
Collaborated with multi-disciplinary teams to develop comprehensive treatment plans for patients
Advised clinical staff regarding appropriate interventions for behavioral issues
Maintained accurate documentation of patient progress and treatments received
Engaged in regular communication with medical personnel regarding any changes in patient status or condition
Enforced rules and regulations pertaining to client and patient care while maintaining a safe environment
Participated in weekly case management meetings to discuss individualized treatment plans for each client and patient
Provided emotional support to clients and patients dealing with difficult situations
Responded promptly to any emergency situations that may arise within the facility
Documented patient behavior, interventions completed and patient response to interventions
Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs
Additional Duties and areas of emphasis:
Joint Commission Preparation Team
Army Safety & Health Management System
Psychiatric Technician
Carl R. Darnall Army Medical Center
05.2011 - 04.2013
Provided direct patient care and monitored patients' physical, mental, and emotional status
Assisted psychiatrists in the assessment of patient behavior and provided feedback to the treatment team
Conducted group therapy sessions with clients and facilitated activities designed to improve socialization skills
Taught clients how to manage their emotions, cope with stress, and develop healthy habits
Collaborated with other healthcare professionals to coordinate individualized treatment plans for each client
Observed patient behaviors and reported any changes or concerning issues to the psychiatrist or nurse practitioner
Maintained accurate records of patient progress including daily notes on individuals' moods, activities, interactions with others
Facilitated psychoeducational classes such as anger management, substance abuse prevention and treatment
Developed therapeutic relationships with clients while providing a safe environment for them to express themselves openly
Performed crisis intervention services when needed including evaluating potential risks posed by clients' behaviors or actions
Provided support during psychiatric evaluations by interacting with patients in order to obtain information about their medical history and current symptoms
Ensured that all safety protocols were followed at all times while caring for patients in a residential setting
Encouraged clients to participate in self-care practices like exercise or journaling that promote overall wellbeing
Created therapeutic environments through activities designed to reduce stress levels among residents
Utilized therapeutic techniques such as positive reinforcement or distraction methods when working with agitated patients
Implemented different therapies like cognitive behavioral therapy or dialectical behavior therapy
Handled vital sign monitoring, medication administration and patient behavior assessments