Summary
Overview
Work History
Skills
Certification
References
Timeline
Generic

Jared Fox

Dublin

Summary

Dynamic Training Administrator at John Deere with a proven track record in process improvement and employee training. Expert in Power BI and Excel macros, I enhanced marketing efficiency and automated reporting, achieving significant time savings. A collaborative team player, I consistently drive results through effective communication and innovative solutions.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Training Administrator

John Deere
Plain City
03.2024 - Current
  • Provided support for dealers in US and Canada by answering inquires via email or text by using our Learning Management System.
  • Trained new hires on processes and created a one-stop SharePoint site to house important documents and links.
  • Collaborated daily with small team to answer internal questions keep communication lines open and provide opportunities for process changes.
  • Created and presented PowerBI dashboards weekly to management team to identify risks such as class scheduling discrepancies, marketing opportunities and PO amount monitoring.
  • Assisted Financial team with improving monthly budgeting processes by using Excel macros and formulas.
  • Increased marketing efficiency by leveraging PowerBI and Excel to identify targeted marketing pool and automatically send out emails regarding enrollment opportunities. This dashboard also monitors results of marketing effects.

ICQA Data Analyst

Amazon
Cleveland
01.2023 - 09.2023
  • Created a complex SQL query to monitor new hire metrics (productivity, quality, attrition) linked to trainer logins, to create a scorecard for trainers.
  • Created an ETL SQL query and an Excel macro to identify daily defects, with a 96% find rate.
  • Created an ETL SQL query to identify top offenders across various quality metrics to improve coaching opportunities.
  • Increased productivity by automating weekly tasks, by creating VBA macros.
  • Improved data visualization of weekly defects by implementing a Power BI dashboard over PowerPoint.
  • Created a Power BI dashboard to track productivity and quality metrics by leadership, shift, and tenure.

Administrative Support Coordinator

Amazon
Euclid
05.2022 - 01.2023
  • Networked with leadership across multiple shifts to meet Company needs.
  • Achieved highest cooperation scores from leadership.
  • Automated tedious daily processes using VBA, reducing weekly time spent from 140 hours to 15 minutes.
  • Reported weekly metrics to Regional including action plans and bridges.

Outbound Problem Solve Process Assistant

Amazon
Euclid
08.2021 - 05.2022
  • Quickly learned new process with zero prior problem solve experience.
  • Implemented standardized rotating schedule of problem solve associates.
  • Achieved and maintained highest shift throughput rates for 5 consecutive months.

Inbound Process Assistant

Amazon
Euclid
02.2021 - 08.2021
  • Acted as Team Lead of 15 - 20 Associates.
  • Reported daily metrics and action plan in absence of Manager.
  • Partnered with Quality Team to monitor quality metrics and coaching of associates.

Production Manager

Stahls Transfer Express
Mentor
10.2016 - 01.2020
  • Coordinated team members across multiple departments to achieve 100% on time delivery of 17 products.
  • Designed and implemented Excel based inventory system to streamline ordering across multiple facilities.
  • Ensured proper staffing by approving/denying time off requests as well as finalizing time cards.
  • Collaborated with HR department by being involved in interviewing candidates.
  • Coached team members using a PIP system and issued quarterly reviews.
  • Held group meetings with employees to discuss goals and expectations while encouraging a forward thinking environment.
  • Uphold Lean/Six Sigma standards.
  • Collaborated with R&D Department on multiple projects for new products.

Production Coordinator

Stahls Transfer Express
Mentor
12.2014 - 10.2016
  • Coordinated team members across multiple departments to achieve 100% on time delivery of 17 products.
  • Ensured proper staffing by approving/denying time off requests as well as finalizing time cards.
  • Collaborated with HR department by being involved in interviewing candidates.
  • Held group meetings with employees to discuss goals and expectations while encouraging a forward thinking environment.
  • Uphold Lean/Six Sigma standards.

Production Technician

Stahls Transfer Express
Mentor
08.2014 - 12.2014
  • Worked hands on with products and machines to achieve 100% on time delivery while achieving quality standards.

Assistant Manager

Burger King
Conneaut
02.2013 - 08.2014
  • Scheduled team members.
  • Maintained and ordered inventory.
  • Maintained labor levels hourly.
  • Opened/closed stores daily.
  • Communicated between multiple shifts.
  • Adapted to unexpected sales spikes.

Skills

  • Learning management systems
  • Process improvement
  • Power BI
  • Excel macros
  • Employee training
  • Team collaboration

Certification

  • SQL for Data Science
  • Google Data Analytics Certificate

References

References available upon request.

Timeline

Training Administrator

John Deere
03.2024 - Current

ICQA Data Analyst

Amazon
01.2023 - 09.2023

Administrative Support Coordinator

Amazon
05.2022 - 01.2023

Outbound Problem Solve Process Assistant

Amazon
08.2021 - 05.2022

Inbound Process Assistant

Amazon
02.2021 - 08.2021

Production Manager

Stahls Transfer Express
10.2016 - 01.2020

Production Coordinator

Stahls Transfer Express
12.2014 - 10.2016

Production Technician

Stahls Transfer Express
08.2014 - 12.2014

Assistant Manager

Burger King
02.2013 - 08.2014
Jared Fox