Jared Gast
Round Lake,IL
Summary
Accomplished Team Lead and Personal Shopper with a proven track record at Walmart and Off Broadway Shoe Warehouse. Excelled in enhancing team performance and customer satisfaction through exceptional planning, organization, and customer service skills. Achieved significant improvements in efficiency and customer relations by leveraging attention to detail and decision-making abilities.
Overview
7
7
years of professional experience
Work History
Personal Shopper
Walmart
07.2022 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Team Lead
Off Broadway Shoe Warehouse
04.2018 - 07.2022
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Education
Associate Of Applied Science - Dental Hygiene
College of Lake County
Grayslake, ILGrant Community High School
Fox Lake, IL06.2018
Skills
- Customer Service
- Attention to Detail
- Planning and Organization
- Decision-Making
- Heavy Lifting
- Customer Relations
Timeline
Personal Shopper
Walmart
07.2022 - Current
Team Lead
Off Broadway Shoe Warehouse
04.2018 - 07.2022
Associate Of Applied Science - Dental Hygiene
College of Lake County
Grant Community High School