Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Timeline
Generic

Jared Gill

Woodbridge

Summary

Diligent [Desired Position] with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.

Overview

8
8
years of professional experience

Work History

Driver and Customer service

Jersey Wholesale Tire Corporation
10.2022 - Current
  • Receives, sorts, handles, process, delivers, and directs the distribution of wholesale products, as required
  • Verify, store, price, and restock merchandise according to company specifications
  • Drive company truck and vans to pick up incoming stock or to deliver parts to designated locations
  • Prepare products, supplies, equipment, or other items for use
  • Delivers products along a prescribed route on a regular schedule, picking up additional products as needed
  • Ensure vehicles are protected, secured, and locked at all times
  • Resolve discrepancies with mailing addresses and redirects services for incorrect addresses
  • Load and unload vehicles with products, sealed boxes, or mail tubs
  • Track packages to ensure liability for the loss, damage, and failure to handle packages properly
  • Investigate, track, and redirect missing and time sensitive products
  • Team player and assist staff with workload
  • Work the front desk and provide customer service with supplies and product options
  • Perform inventory on stored Items and examine merchandise to identify Items to be reordered
  • Requisition merchandise from suppliers based on available space, merchandise on hand, customer demand, and advertised specials
  • Maintain storerooms and customer areas in a state of cleanliness, ensuring free of trash and properly stocked products
  • Commended as a fast learner and eager employee

Administrative Manager

Lamb Properties
02.2019 - Current
  • Present properties and provided amenities in a positive light to prospective tenants
  • Responsible for the leasing, billing, furnishings, and maintenance issues for several privately owned single rental properties
  • Advertise available properties using a variety of media and promoting materials
  • Determine the needs, living standards and economic viability of prospect customers
  • Review and validate rental application data and personal references
  • Remain knowledgeable of the property market status
  • Provide information on all aspects of properties (expansion, zoning, crime etc)
  • Negotiate leasing terms and conditions and close deals
  • Ensure proper maintenance and inspect properties periodically
  • Provide excellent customer service, verbal, analytical, and negotiation skills
  • Collect and maintain accurate records, rental payments, monitor, review, and approve invoices
  • Have a rapport with Family Housing, Public Housing, Housing Urban Development (HUD), and city officials
  • Liaison between construction manager, owner, and/or tenants
  • Create solutions for customer and asset needs through technical analysis, options, and solutions
  • Conduct on site audits of properties to ensure lease compliance and occupancy information
  • Handle tenant complaints and follow up, notifying owner and/or proper regulatory agencies of non-compliance, and/or directing a corrective action
  • Knowledgeable of city legal processes in order to initiate evictions and violations
  • Collected rental payments and security deposits from tenants and applicants that consisted of cash, money orders, or checks and provided receipts accordingly
  • Provide Completed excel spreadsheets
  • Use Microsoft Word to prepare leases and different application forms
  • As Property Assistant, I Coordinated special events such as Tenants Appreciation Day, Cookouts, and other special events tailored to the workers and tenants of the organization
  • Contacted guest speakers and set up and break down of different events
  • Cleaned the event facility, ensured trash was disposed of properly
  • Ensured adequate stock of supplies and equipment and ordered new inventory as needed
  • Coordinated with the cooks and ushered the events for special guests
  • Assisted in different aspects as needed
  • Prepared surfaces and painted interior and exterior walls
  • Assisted with repairing general plumbing issues with sink leaks
  • Helped with carpentry such as repairing drywall holes and changing doors
  • Helped with electrical such as changing light fixtures, replacing light fixtures and replacing receptacles
  • Gained experience using power tools such as electric saws, sander and drills
  • Gained experience using hand tools such as hammer, screwdriver, wrench, knife, and scraper
  • Gained experience using measuring tape, ruler, voltage meter, and straight edges and stud finders

Customer Associate

Gill Pet Services
03.2017 - 01.2019
  • Provide customer support, and caregiving services to pets
  • Greeted all patrons, processed sales on cash register and made change, assuring all cash handling requirements were met
  • Sanitized locations
  • Walked pets to and from designated locations
  • Answered routine questions from patrons regarding items, prices, etc
  • Assisted with basic needs such as bathing, grooming, exercising, companionship, and entertainment
  • Assisted customers with transporting pets to doctor appointments and to different locations
  • Maintained open communication between family and professionals
  • Documented and reported changes in pet’s health status
  • Ensured the highest client safety and well-being
  • Relayed patron suggestions and complaints to the manager

Merchandise Packer and Warehousing Specialist

Big Lots
02.2018 - 09.2018
  • Provided Quality Assurance Checks for product inventory
  • Prepared tickets and validated data
  • Utilized PCS and other computer operated systems to ensure accurate product on merchandise conveyor line
  • Within the first year, contributed to the overall Distribution Center results by increasing product output by 20%
  • Responsible for the receipt, issue, stowage, inventory, accountability, and handling of materials
  • Worked assembly lines to ensure products were produced according to company policy
  • Received and counted stock items and recorded data manually or using computer
  • Packed and unpacked items to be stocked on shelves in stockrooms and warehouse
  • Verified inventory computations by comparing them to physical counts of stock and investigated discrepancies or adjusted errors
  • Stored items in an orderly and accessible manner
  • Marked stock items using identification tags, stamps, electric marking tools, or other labeling equipment
  • Determined proper storage methods, identification, and stock location based on turnover, environmental factors, and physical capabilities of facilities
  • Examined and inspected stock items for wear or defects, reporting any damage to supervisors
  • Drove forklifts in order to pick up incoming stock or to deliver parts to designated locations
  • Prepared products, supplies, equipment, or other items for use by adjusting, repairing or assembling them as necessary
  • Responsible for mail shipping and receiving packages, including United Parcel Service and FedEx
  • Possess a general understanding of required handling, processing and storage procedures for hazardous materials

Delivery Driver

Dominos
05.2017 - 02.2018
  • Provided customer service by answering phones, placing orders, ringing customers, performing cashier duties, and delivered high-quality products to our customers in a safe, courteous, and timely manner
  • Established and maintained outstanding relations with customers
  • Reviewed and verified invoices and purchase requests to ensure accuracy
  • Inspected delivery vehicles and ensured the safety and security of the loading and unloading process
  • Contacted customers to confirm delivery details
  • Possess effective verbal communication skills and demonstrated good customer service tact and diplomacy as well as displaying effective written communication skills
  • Determined placement of merchandise, followed safety and lifting protocols during deliveries, and conducted safety reviews
  • Maintained delivery logs and records
  • Also patrolled premises to prevent and detect signs of intrusion
  • Insured security of doors, windows and gates
  • Answered dispatched calls and provided security escorts after normal business hours
  • Prepared incident reports and security logs
  • Patrolled property for fire, water leakage, and security violations

Education

Associates of Arts - Business

Broward College
Weston, Fl
02.2025

HS Diploma -

Coral Springs High School
Margate, Fl
06.2016

Skills

  • Oral and Written communication skills
  • Professional customer service
  • Positive and respectful attitude
  • Ability to lift and carry items up to 50 lbs
  • Excellent Time Management skills
  • Strong interpersonal and problem-solving skills
  • Highly responsible and reliable
  • Works well under pressure in a fast paced environmental
  • Attention to Detail
  • Highly focused
  • Results Oriented
  • Office administration
  • Customer service
  • Problem-solving
  • Remote office availability
  • Administrative support
  • GPS and route planning
  • Customer relations
  • Delivery recordkeeping
  • Route planning
  • Recordkeeping and reporting
  • Dispatch communication
  • Attention to detail
  • Multitasking
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Organizational skills

Accomplishments

  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Personal Information

Citizenship: US CITIZEN

Timeline

Driver and Customer service

Jersey Wholesale Tire Corporation
10.2022 - Current

Administrative Manager

Lamb Properties
02.2019 - Current

Merchandise Packer and Warehousing Specialist

Big Lots
02.2018 - 09.2018

Delivery Driver

Dominos
05.2017 - 02.2018

Customer Associate

Gill Pet Services
03.2017 - 01.2019

HS Diploma -

Coral Springs High School

Associates of Arts - Business

Broward College

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Jared Gill