Jared Gilliam
Jamaica
Summary
Dynamic catering professional with experience at Do&co, excelling in food preparation and event setup. Proven ability to manage inventory and ensure food safety compliance while fostering a collaborative team environment. Recognized for enhancing guest experiences through exceptional service and effective communication, consistently meeting tight deadlines under pressure.
Overview
8
8
years of professional experience
Work History
Catering Associate
Do&co
07.2024 - Current
- Assisted in food preparation and presentation for catering events, ensuring high standards of quality.
- Supported setup and breakdown of event spaces, maintaining organization and cleanliness throughout operations.
- Collaborated with team members to enhance service delivery during high-volume events, adapting to dynamic environments.
- Managed inventory levels, ensuring timely replenishment of supplies for seamless catering services.
- Implemented best practices in food safety and sanitation, contributing to compliance with health regulations.
- Trained new staff on catering procedures and service standards, fostering a collaborative team environment.
- Streamlined workflow processes to improve efficiency during event execution, enhancing overall guest experience.
- Provided friendly, courteous service to create memorable moments for guests.
- Consistently met tight deadlines under pressure while maintaining composure and professionalism during high-stress situations.
- Arranged linens and table settings according to seating plan and event theme.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Ensured compliance with health regulations by maintaining a sanitary work environment and training staff on safe food handling practices.
- Maintained accurate records of event details, invoices, contracts, ensuring streamlined organization across all aspects of the catering process.
- Fostered enjoyable event atmosphere through friendly guest interactions
- Developed strong relationships with clients through clear communication and proactive problem-solving skills.
- Coordinated seamless transitions between meal courses through effective communication with servers during events.
Deliver Driver Helper
UPS
06.2020 - 01.2022
- Assisted drivers in loading and unloading packages efficiently.
- Supported route planning to ensure timely deliveries and optimal logistics.
- Communicated with team members to coordinate daily delivery schedules.
- Maintained safety protocols while handling packages during transit.
Delivery Driver Helper
UPS
10.2019 - 01.2020
- Assisted drivers with loading and unloading packages, ensuring efficient delivery processes.
- Followed safety protocols to maintain a secure working environment during deliveries.
- Collaborated with team members to optimize delivery routes, enhancing efficiency.
- Supported inventory management by organizing and tracking packages in the warehouse.
- Communicated effectively with customers to address inquiries and provide service updates.
- Adapted quickly to changing schedules and priorities, demonstrating flexibility in duties.
- Utilized handheld devices for package tracking and delivery confirmation, ensuring accuracy in records.
- Adapted quickly to changing route schedules or other unforeseen circumstances requiring adjustments in delivery plans, ensuring minimal impact on overall delivery timelines.
- Maintained vehicle cleanliness and organization throughout the day for optimal working conditions during each delivery stop.
- Enhanced delivery efficiency by assisting drivers in navigating routes and organizing packages.
- Optimized package retrieval at each stop through a thorough understanding of the truck''s layout and organization of packages according to delivery sequence.
- Expedited package unloading at each stop through quick assessment of drop-off locations and efficient handoff techniques.
- Maintained high customer satisfaction by promptly resolving issues related to deliveries and handling special requests professionally.
- Demonstrated punctuality and reliability by consistently arriving on time for work shifts, contributing to smooth daily operations.
Ramp Agent
Triangle Services
01.2018 - 06.2019
- Loaded and unloaded cargo from aircraft in compliance with safety regulations.
- Operated ground support equipment to facilitate efficient aircraft turnaround.
- Conducted pre-flight inspections of equipment to ensure operational readiness.
- Collaborated with team members to streamline cargo handling processes and improve efficiency.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Consistently maintained professional appearance and demeanor in accordance with company policies and standards.
- Contributed to a positive team environment by actively collaborating with colleagues and fostering open communication regarding ramp operations concerns.
Education
No Degree -
New York City College of Technology
Brooklyn, NYHigh School Diploma - Computer Science
Bethel Christian Academy
Queens, NY06.2016
Skills
- Food preparation
- Event setup
- Inventory management
- Food safety compliance
- Sanitation practices
Timeline
Catering Associate
Do&co
07.2024 - Current
Deliver Driver Helper
UPS
06.2020 - 01.2022
Delivery Driver Helper
UPS
10.2019 - 01.2020
Ramp Agent
Triangle Services
01.2018 - 06.2019
No Degree -
New York City College of Technology
High School Diploma - Computer Science
Bethel Christian Academy