Jared Goins
Knoxville,TN
Summary
Highly motivated award winning professional with 12 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Regional Director of Sales and Operations
Allstate
Knoxville, TN
03.2023 - Current
- Developed and implemented strategies to achieve regional sales goals.
- Organized trade shows, conferences and seminars as part of an overall strategy to increase brand awareness within the target audience.
- Developed and significantly grew assigned territory 25% within first six months.
- Reviewed monthly financial reports from each area office in the region to ensure accurate reporting of sales figures.
- Conducted market research and reported on competitors.
- Conducted regular meetings with regional managers to review progress towards achieving sales targets.
- Created and managed incentive plans for field sales staff to increase performance.
- Directed and coordinated products, services and sales activities.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Coached, developed and motivated team to achieve revenue goals.
Insurance Agency Owner
Jared Goins Insurance Agency, LLC
Oklahoma City, OK
10.2020 - 03.2023
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Resolved issues quickly through meticulous research and quick decision making.
- Kept up-to-date on regulatory changes affecting business operations.
- Developed business and marketing plans and prepared monthly financial reports.
- Developed a successful dealership program bringing in over 100 referrals monthly.
- Developed a successful referall program with real estate and mortgage office bringing in over 50 referrals monthly.
- Staying involved with the community
- Manage and successfully run an award winning agency.
Regional Director of Operations
GEICO Local Offices
Oklahoma City, OK
01.2019 - 10.2020
- Advertised career openings, interviewed and hired applicants with the owner and implemented training and development programs to lead the team with consistent on-target performance.
- Quality control: Listened to recorded and live calls to effectively coach and correct quality errors.
- Effectively coached the team on sales tactics to close UIQs at a higher percentage.
- Trained, managed and motivated employees to promote professional skill development.
- Motivated employees to share ideas and feedback.
- Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
- Conducted staff evaluations and determined promotions and realignments or reductions in workforce.
- Assessed and evaluated business procedures and implemented structure to improve day-to-day operations.
Leasing Agent
Elmington Capital Group LLC
Knoxville, TN
08.2018 - 01.2019
- Assisted in preparing legal documents such as eviction notices when necessary.
- Attended industry conferences, seminars, workshops to stay abreast of trends in leasing.
- Ensured compliance with fair housing laws regarding tenant selection criteria.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Conducted informative and personalized tours, resulting in new leases.
- Detailed application requirements and answered questions from prospective tenants.
- Leveraged sales and marketing strategies to increase traffic, maintain closing ratios and exceed leasing goals.
Floating Agency Manager
GEICO Local Offices
Nashville, TN
03.2015 - 08.2018
- Managed staff performance of staff by proactively addressing deficiencies and training weaknesses.
- Planned marketing initiatives and leveraged referral network to promote business development.
- Monitored calls daily to ensure quality and sales procedures were followed.
- Built strong relationships with clients by following up on previous purchases and suggesting new products.
- Implemented successful business strategies to increase revenue and target new markets.
- Managed staff of 22 employees by providing direction, training and feedback.
Assistant Manager
State Farm
Knoxville , TN
06.2012 - 03.2015
- Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Obtained underwriting approval by completing application for coverage.
- Approached potential clients by using direct marketing techniques, including mailings and phone contacts.
- Maintained high standards of customer service by building relationships with clients.
Education
Career Diploma - Small Business Management
Ashworth College
Norcross, GA08.2020
Certified Technician - Phlebotomy/ Lab Technician
The University of Tennessee - Knoxville
Knoxville, TN08.2012
High School Diploma -
Cherokee High School
Rogersville, TN05.2012
Skills
- Sales and Marketing
- Staff Management
- Strategic Planning
- Business administration
- Team building
- Organization
- Budgets
- Problem resolution
- Customer service
- Supervision
- Employee development
- Recruiting and hiring
- Critical thinking
Affiliations
- The Toby Keith Foundation
- East TN Children's Hospital
- Niswonger Children's Hospital
- Numerous Charities
Accomplishments
- 2021, 2022, & 2023 Oklahoma City's Favorite Insurance Agency
- 2021, 2022, & 2023 Oklahoma City's Favorite Entrepreneur
- 2021 & 2022 Oklahoma City's Favorite Insurance Staff Members
- 2021 Oklahoma's #36 Most Influential Young Professional
- 2022 Oklahoma's #3 Most Influential Young Professional
- 2021 Shelter Insurance Rising Star Award Recipient
- 2022 Shelter Insurance State Leader In Applications
- 2023 Oklahoma City Young Professional of The Year
Certification
- Property & Casualty License
- Life & Health License
Timeline
Regional Director of Sales and Operations
Allstate
03.2023 - Current
Insurance Agency Owner
Jared Goins Insurance Agency, LLC
10.2020 - 03.2023
Regional Director of Operations
GEICO Local Offices
01.2019 - 10.2020
Leasing Agent
Elmington Capital Group LLC
08.2018 - 01.2019
Floating Agency Manager
GEICO Local Offices
03.2015 - 08.2018
Assistant Manager
State Farm
06.2012 - 03.2015
Career Diploma - Small Business Management
Ashworth College
Certified Technician - Phlebotomy/ Lab Technician
The University of Tennessee - Knoxville
High School Diploma -
Cherokee High School
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