Jared Greene
FL
Summary
Dynamic leader with a proven track record. Excelling in mechanical troubleshooting and fostering strong team relationships. Achieved significant improvements in productivity and quality control, demonstrating exceptional problem-solving abilities and customer service skills. Skilled in safety compliance and Microsoft Office, enhancing operational efficiency and client satisfaction.
Professional with experience in customer service leadership, prepared for this role. Skilled in team collaboration, conflict resolution, and driving performance improvement. Strong focus on achieving results and adapting to changing needs. Known for reliability, communication skills, and fostering positive team environment.
Motivated professional well-versed in building productive relationships, resolving complex issues, and winning customer loyalty. Brings 10 year background maintaining customer satisfaction and contributing to company success. Proficient in Microsoft Word and Microsoft Excel.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Lead Technician
Complete Turbine Services
05.2017 - 12.2024
- Planned, scheduled, and delegated daily work to team of employees.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on jet engines.
- Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
- Assembled, disassembled, and balanced engine modules per customers work scope
- Collaborated with cross-functional teams to drive continuous improvement initiatives within the department.
Aviation Maintenance Technician
Bischoff Aerospace
04.2015 - 05.2017
- Kept up-to-date with industry best practices through continuous professional development and training courses.
- Contributed to successful FAA audits by maintaining up-to-date knowledge of industry standards and regulatory requirements throughout daily operations.
- Improved overall efficiency of the maintenance team by training and mentoring new mechanics in proper procedures and best practices.
- Assembled, disassembled, and balanced engine modules per customers request
Assistant Manager
Fit Factory Fitness
03.2013 - 04.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Helped new trainers build there own business through one on one training,
Director of Personal Training
Bally Total Fitness
03.2007 - 02.2013
- Increased client satisfaction by developing personalized fitness plans tailored to individual needs and goals.
- Managed a team of personal trainers, providing ongoing support and professional development to ensure high-quality service delivery.
- Organized monthly workshops on various health and wellness topics, generating interest and engagement among gym members.
- Maintained a safe training environment by enforcing gym rules and regulations while promoting proper exercise techniques.
- Set monthly goals and quotas.
- Continuously monitored member progress towards fitness goals, providing adjustments to their plans when necessary, which led to improved client satisfaction rates.
- Sold and performed [Number] training sessions per week.
- Assisted in the hiring process for new personal trainers, ensuring the right fit for the team and maintaining high standards of service delivery.
- Trained and led team of 14 staff focused on maximizing service sales and conducting weekly appointments.
- Created and submitted daily productivity reports.
- Completed body composition tests, identified optimal fitness strategies and developed meal plans to maximize training success.
- Developed strategies for motivating employees to maximize performance and customer satisfaction.
Safety Supervisor
Allied Aviation
01.2004 - 05.2007
- Participated in safety meetings by answering questions from staff members.
- Enhanced workplace safety by conducting regular inspections and identifying potential hazards.
- Monitored safety practices of new and existing employees.
- Conducted thorough risk assessments for new projects, ensuring all necessary precautions were taken to maintain worker safety.
- Kept main work areas free of debris and obstacles that could cause falls and mishaps.
- Completed workplace safety and hazard inspections.
- Evaluated new tools or equipment for safety concerns, ensuring proper training and guidelines were in place prior to implementation.
- Instructed employees on OSHA standards.
- Reviewed company processes and suggested methods that would improve overall safety for employees.
- Was in charge of Jet A fuel inventory up to twenty million gallons a day
- In charge of daily, weekly, monthly, quarterly, and yearly inspections through out all facilities
Education
High School Diploma -
Booker T Washington
Pensacola, FL12-1998
Skills
- Diagnostic testing
- Testing and repair
- Safety compliance
- Schematics interpretation
- Mechanical troubleshooting
- Physical conditioning
- Team scheduling
- Athlete training
- Quality control
- Relationship building
- Multitasking and organization
- Mechanical Knowledge
- Team Training
- Customer interaction
- Customer rapport
- Extensive organizational skills
- Customer service
- Problem-solving
- Microsoft outlook, word, and Excel
- Customer focused
Certification
Fundamentals of Balancing
Balancing 1 certification
Timeline
Lead Technician
Complete Turbine Services
05.2017 - 12.2024
Aviation Maintenance Technician
Bischoff Aerospace
04.2015 - 05.2017
Assistant Manager
Fit Factory Fitness
03.2013 - 04.2015
Director of Personal Training
Bally Total Fitness
03.2007 - 02.2013
Safety Supervisor
Allied Aviation
01.2004 - 05.2007
Fundamentals of Balancing
Balancing 1 certification
High School Diploma -
Booker T Washington
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