Jared Hackley
Glenn Dale,MD
Summary
Results-driven Coach dedicated to building focused, high-achieving teams through goal-oriented training and mentorship. Skilled at recruiting reliable staff and assistants for unified team culture and purpose-driven squad support. Proponent of detailed finance and resource management to maintain positive perception of program and expand competitive opportunities. Accomplished Assistant Golf Professional with successful background in recruiting and evaluating talent. Provides valuable insights on athlete abilities and potential. Engaging individual offers strong communication and task prioritization skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
First Assistant Golf Professional
The Country Club At Woodmore
09.2021 - 04.2023
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Offered constructive feedback to clients to help reach goals.
- Developed relationships with clients to provide ongoing support and encouragement.
- Trained athletes in proper use of equipment for safety and maximum results.
- Facilitated group coaching sessions and provided individual coaching support.
- Developed and delivered effective and engaging coaching sessions to improve performance.
- Facilitated team building activities and workshops to improve communication, collaboration and productivity.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Assistant Golf Professional
Bowie Golf And Country Club
04.2018 - 09.2021
- Educated customers on products and equipment, which provided information needed to make appropriate purchases.
- Oversaw training of services staff and other day-to-day activities on driving range.
- Initiated and planned summer camp program for children, helping cultivate love for golf in younger generation.
- Assisted manager with making purchases for club pro shop.
- Organized tournaments and events at club, which led to 2% increase in annual revenues.
- Surveyed members and guests on club amenities, services and tournaments to determine level of satisfaction and recommendations for improvement.
- Developed relationships with clients to provide ongoing support and encouragement.
- Assisted in developing marketing materials to promote coaching services.
- Developed and delivered effective and engaging coaching sessions to improve performance.
- Assisted clients in setting and achieving personal and professional goals.
- Inspected merchandise for quality and arranged proper display location on floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Updated pricing and signage to complete product displays and educate customers.
- Established strong vendor relationships to maintain and support business.
- Conducted regular store audits to verify compliance with company policies.
Education
Associate of Arts - Hospital Administration
Prince George's Community College
Upper Marlboro, MD05.2022
High School Diploma -
Duval High School
Lanham, MD05.2020
Skills
- Media Relations
- Motivational Leadership
- Customer Satisfaction
- Standard Operating Procedures Proficient
- Inventory Control Processes
- Computer Proficiency
- Providing Feedback
- Special Events
- Stock Control
- Golf Instruction
- Managing Pro Shops
- Individual Trainings
- Professional Relationships
- Marketing Campaigns
- Guest Relations
- Customer Engagement Strategies
- Customer Needs Assessments
- Customer Service and Assistance
- Business Growth
- Customer Accounts Management
- Customer Inquiries
Certification
- Certified Callaway Master Club Fitter, Callaway Golf - May 2023
Timeline
First Assistant Golf Professional
The Country Club At Woodmore
09.2021 - 04.2023
Assistant Golf Professional
Bowie Golf And Country Club
04.2018 - 09.2021
Associate of Arts - Hospital Administration
Prince George's Community College
High School Diploma -
Duval High School