Summary
Overview
Work History
Skills
Timeline
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Jared Hebb

Jared Hebb

Chattanooga,TN

Summary

Proactive Technical Manager and Project Manager with over a decade of experience leading technology-driven projects, improving infrastructure, and delivering innovative solutions. Skilled in managing testing processes, developing workflows, and utilizing tools like Microsoft Office, Jira, Confluence, and Adobe Creative Suite to achieve project goals. Demonstrated expertise in quality-focused project management, including app development, virtual reality solutions, and infrastructure optimization. Committed to fostering collaboration, driving efficiency, and delivering high-quality results that meet organizational needs.

Overview

14
14
years of professional experience

Work History

Technical Manager / Technical Project Manager

TRICK 3D
Atlanta, GA
09.2022 - Current
  • Led the creation and execution of a VR Christmas experience for children’s hospitals, managing on-site crews, festive decorations, and live-streamed VR content, expanding the program from two locations to a five-hospital Southeast tour.
  • Produced a 3D holographic animatic for Delta’s “Leading Edge” event, running regular client-facing sessions that captivated thousands of viewers and earned significant internal recognition.
  • Managed the production of two virtual fly-through videos for Universal Studios’ upcoming parks, Dark Universe and Fantastic Beasts, generating excitement and pre-launch promotional buzz.
  • Delivered a virtual fly-through video for Virgin Australia’s 737 Max 8 aircraft launch, contributing to a campaign that reached over 50,000 social media views and boosted brand visibility.
  • Created and deployed two iOS applications for Delta Airlines, streamlining galley compartment identification and enhancing operational efficiency for flight attendants.
  • Revamped the backup strategy by incorporating a cloud redundancy layer, enhancing data security and ensuring business continuity for over 80TB of critical data.
  • Upgraded the render farm with performance enhancements and additional render nodes, boosting reliability and shortening project timelines.
  • Established Active Directory and implemented Group Policy Objects, standardizing device management and improving organizational IT infrastructure.
  • Maintained a local Perforce server to support Unreal Engine projects, ensuring robust version control and seamless team collaboration.
  • Authored over 50 technical documents, including process guides and network diagrams, to support organizational knowledge sharing and operational clarity.

Technical Producer / Release Manager

Hi-Rez Studios
Alpharetta, GA
04.2019 - 09.2022
  • Spearheaded the immediate transition from in-office infrastructure to a 100% remote work environment, supporting over 500 end users and 3,000 peripherals.
  • Designed and implemented a centralized asset management and service desk software solution, reducing monthly operating costs by 10%.
  • Engineered an optimized software release management process, improving transparency and task ownership while delivering qualitative data to stakeholders.

Systems Administrator

Hi-Rez Studios
Alpharetta, GA
11.2015 - 06.2017
  • Planned, configured, and facilitated the imaging, testing, and setup of over 150 computers, 14 game servers, and 8 Dell switches for the 2017 Smite World Championships.
  • Upgraded key network components to enable 10-gigabyte connections, significantly enhancing server farm performance.
  • Managed a help desk team that resolved over 2,300 trouble tickets annually, ensuring efficient support for end users.

Cyber Network Systems Chief

United States Marine Corps
Camp Lejeune, NC
08.2010 - 08.2015
  • Managed the accountability and maintenance of over $2,500,000 worth of communications equipment.
  • Managed an organizational help desk responsible for responding to over
    300 trouble calls monthly and creating over 180 network accounts, with an emphasis on customer support.
  • Maintained accountability, mentorship, and well-being of 10 subordinates, providing assistance for professional and personal development.

Skills

  • Project & Program Management
  • Team Leadership & Development
  • Virtual Reality (VR) & Augmented Reality (AR) Solutions
  • Cloud and Data Backup Strategies
  • App Development & Deployment
  • Client & Stakeholder Communication
  • Documentation & Knowledge Management
  • Automation & Workflow Optimization

Timeline

Technical Manager / Technical Project Manager

TRICK 3D
09.2022 - Current

Technical Producer / Release Manager

Hi-Rez Studios
04.2019 - 09.2022

Systems Administrator

Hi-Rez Studios
11.2015 - 06.2017

Cyber Network Systems Chief

United States Marine Corps
08.2010 - 08.2015

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Jared Hebb