Jared Hernandez Troncozo
Miami,Florida
Summary
Reliable employee with time management and teaming abilities. Dedicated to completing work on-time and going above and beyond with each activity. Excellent work ethic and attendance record. Focused and attentive Staff Member with good administrative, organizational and problem-solving abilities. Skilled at coordinating people, activities and documents. Dedicated to best-in-class work and productivity. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Staff
BigBang Camps
09.2022 - 01.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Participated in team-building activities to foster teamwork and collaboration.
- Set and worked towards ambitious goals with staff performance plans and regular check-in meetings.
- Liaised with management and other departments to maintain smooth operations.
- Developed effective improvement plans in alignment with goals and specifications.
- Conducted regular reviews of operations and identified areas for improvement.
Sales Committee
TRAVEO
09.2019 - 06.2022
- Communicated with project staff to coordinate committee-related activities.
- Proposed ideas and participated in meetings and activities to improve quality of work and work processes.
- Proposed call and meeting agenda items to committee leadership.
- Coordinated, generated or created documents to distribute to committee.
- Facilitated committee membership elections.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Promoted and up-sold products and services to meet needs of customers.
- Increased sales by offering advice on purchases and promoting additional products.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Informed customers of promotions to increase sales productivity and volume.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Contributed to event marketing, sales and brand promotion.
Education
No Degree - Event Management
Florida International University
Miami, FL04.2026
Skills
- Administrative Support
- Customer Service Understanding
- Customer Relations Skills
- Customer Support
- Cleaning and Organization
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Staff
BigBang Camps
09.2022 - 01.2023
Sales Committee
TRAVEO
09.2019 - 06.2022
No Degree - Event Management
Florida International University
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