Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
26
26
years of professional experience
Work History
Warehouse / Delivery
Factory Direct Appliance
Lenexa, KS
01.2010 - Current
Delivery and installation of appliances
Warehouse organization, product pulling, and truck loading and unloading
Fabricated installation for appliance
General Customer Service.
Collector
Integrity Financial Partners
Overland Park, KS
01.2009 - 01.2010
Collections for Chase DDA.
Negotiated payment arrangements with customers who were past due on their accounts.
Maintained accurate records of all collection activities in the system database.
Conducted skip tracing to locate missing customers with overdue accounts.
Managed customer accounts by obtaining payment information and updating records.
Collector / Nesting Assistant
Encore Accounts Receivable
Olathe, KS
01.2008 - 01.2009
Provided training for new hires
Served as coach / trainer / huddle coordinator.
Managed customer accounts by obtaining payment information and updating records.
Negotiated payment arrangements with customers who were past due on their accounts.
Maintained accurate records of all collection activities in the system database.
Conducted skip tracing to locate missing customers with overdue accounts.
Provided guidance and assistance to customers who were facing financial difficulties.
Attended training sessions offered by creditors or third-party vendors regarding new collection techniques
Warehouse / Delivery
Factory Direct Appliance
Lenexa, KS
01.2001 - 01.2007
Delivery and installation of appliances
Warehouse organization, product pulling, and truck loading and unloading
Fabricated installation for appliances
Home theater – running of co-ax cable and cat 5 cable
General Customer Service.
Inside Sales Representative
Specialty Products and Insulation
Indianapolis, IN
01.1999 - 01.2001
Inside sales for Acoustical Ceiling.
Billing and Scheduling of Deliveries.
Filling and Ordering Product.
General Customer Service.
Job Cost Appraisals.
Provided customers with product information, pricing and availability.