Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
26
26
years of professional experience
Work History
Warehouse / Delivery
Factory Direct Appliance
Lenexa, KS
01.2010 - Current
Delivery and installation of appliances
Warehouse organization, product pulling, and truck loading and unloading
Fabricated installation for appliance
General Customer Service.
Collector
Integrity Financial Partners
Overland Park, KS
01.2009 - 01.2010
Collections for Chase DDA.
Negotiated payment arrangements with customers who were past due on their accounts.
Maintained accurate records of all collection activities in the system database.
Conducted skip tracing to locate missing customers with overdue accounts.
Managed customer accounts by obtaining payment information and updating records.
Collector / Nesting Assistant
Encore Accounts Receivable
Olathe, KS
01.2008 - 01.2009
Provided training for new hires
Served as coach / trainer / huddle coordinator.
Managed customer accounts by obtaining payment information and updating records.
Negotiated payment arrangements with customers who were past due on their accounts.
Maintained accurate records of all collection activities in the system database.
Conducted skip tracing to locate missing customers with overdue accounts.
Provided guidance and assistance to customers who were facing financial difficulties.
Attended training sessions offered by creditors or third-party vendors regarding new collection techniques
Warehouse / Delivery
Factory Direct Appliance
Lenexa, KS
01.2001 - 01.2007
Delivery and installation of appliances
Warehouse organization, product pulling, and truck loading and unloading
Fabricated installation for appliances
Home theater – running of co-ax cable and cat 5 cable
General Customer Service.
Inside Sales Representative
Specialty Products and Insulation
Indianapolis, IN
01.1999 - 01.2001
Inside sales for Acoustical Ceiling.
Billing and Scheduling of Deliveries.
Filling and Ordering Product.
General Customer Service.
Job Cost Appraisals.
Provided customers with product information, pricing and availability.
Education
Two Year Undecided Major -
Mid-America Nazarene University
Olathe, KS
06.1996
College Preparatory Degree -
Roanoke Valley Christian School
Roanoke, VA
06.1994
Skills
Warehouse organization
Product pulling
Truck loading and unloading
Appliance delivery and installation
Fabrication of appliance installation
General customer service
Collections for Chase DDA
Collections for Chrysler Financial
Training for new hires
Coaching and training coordination
Inside sales for Acoustical Ceiling
Billing and scheduling of deliveries
Filling and ordering product
Job cost appraisals
References
References are available on request
References
References available upon request.
Timeline
Warehouse / Delivery
Factory Direct Appliance
01.2010 - Current
Collector
Integrity Financial Partners
01.2009 - 01.2010
Collector / Nesting Assistant
Encore Accounts Receivable
01.2008 - 01.2009
Warehouse / Delivery
Factory Direct Appliance
01.2001 - 01.2007
Inside Sales Representative
Specialty Products and Insulation
01.1999 - 01.2001
Two Year Undecided Major -
Mid-America Nazarene University
College Preparatory Degree -
Roanoke Valley Christian School
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