Jared Hester
Baltimore,MD
Summary
Detail-oriented Broadcast Journalism graduate with experience in fast-paced operational support. Expertise in administrative tasks, data entry, scheduling, and records management enhances team efficiency. Strong communication and problem-solving skills contribute to high-quality service delivery. Proficient in Microsoft Office Suite and adaptable to new systems.
Overview
4
4
years of professional experience
Work History
Digital Shopper
Walmart
Nottingham, MD
04.2024 - Current
- Trained new team members on digital tools, enhancing their ability to assist customers effectively.
- Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
- Take on some of the Team Lead's duties while the lead is on break, at lunch, or handling store tasks elsewhere.
- Streamlined order fulfillment processes, ensuring timely delivery and increased customer satisfaction levels.
Operation Technician
WBAL-TV
Baltimore, MD
08.2023 - 04.2024
- Operated and maintained broadcast equipment, ensuring optimal performance during live transmissions.
- Collaborated with team members to streamline operational workflows and enhance efficiency.
- Served as a Floor Director by coordinating on-air talent and studio crew, relaying cues from the control room.
- Basic multimedia computer skills and familiarity with current Internet technology, including downloading materials for promos and commercial client spots.
Programming and Public Affairs Coordinator
WBAL-TV
Baltimore, MD
08.2022 - 08.2023
- Coordinated public relations campaigns to enhance community engagement and awareness.
- Organized community events to promote brand visibility and foster positive public perception.
- Managed scheduling and calendar for executives, optimizing time management and resource allocation.
- Supported onboarding of new interns, facilitating training sessions and resource provision for smooth integration.
Education
Bachelor of Science - Broadcast Journalism
Morgan State University
Baltimore, MD05-2021
High School Diploma -
Archbishop Curley High School
Baltimore, MD05-2017
Skills
- Adobe creative suite
- Videography & Photography
- Data entry
- Microsoft office
- Schedule management
- Calendar management
- File organization
- Calendar coordination
- Conflict resolution
- Videography and photography
Timeline
Digital Shopper
Walmart
04.2024 - Current
Operation Technician
WBAL-TV
08.2023 - 04.2024
Programming and Public Affairs Coordinator
WBAL-TV
08.2022 - 08.2023
Bachelor of Science - Broadcast Journalism
Morgan State University
High School Diploma -
Archbishop Curley High School