JARED H. FEAGIN
ST. AUGUSTINE,FL
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs. Pro-active leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Exercising independent decision-making skills and sound judgment to positively impact company success.
Overview
20
20
years of professional experience
Work History
Rental Specialist
Leppo Rents-Bobcat
01.2024 - 09.2024
- Face-to-Face customer contact/customer service daily
- Personnel Management and task organization
- Equipment asset management/rental department operation oversight
- Rental contract management (ERP) software experience and data input
- Indirect assistance in sales of equipment/attachments
- Contributed to business growth by continuously identifying areas of improvement in sales strategy and client services offerings.
- Negotiated favorable terms for clients, securing optimal rental agreements.
- Enhanced customer satisfaction by providing personalized rental assistance and recommendations.
- Provided comprehensive support throughout the rental process, addressing client concerns and resolving issues promptly.
- Conducted market research to stay current on industry trends, enabling better guidance for clients seeking rentals in a competitive landscape.
- Maximized revenue with effective upselling techniques and attentive client care.
Outside Equipment Sales
Ag-Pro Companies LLC
01.2023 - 01.2024
- Direct B2B and Consumer equipment sales of Compact Construction Equipment
- Product and Service Support for Rayco, John Deere, Stihl, Frontier and Scag brands
- Attendance of marketing/networking shows geared toward internal vendors and external consumers
- Initiated the sale of equipment to Local Government Entities through direct and bid processes
- Maintained and grew my book of business through face to face and telephone interaction
Public Power Account Manager/Environmental Specialist
Ring Power Utility
01.2020 - 01.2023
- Assisted Florida Governmental entities in their Bid process as well as participated in said Bids for each fiscal year
- Provided customer specifications of most common Utility Equipment, Utility Buckets, Diggers, Trailers
- Demonstrated professionalism and industry knowledge when interacting with customers daily
- Always placed the customer's needs first and strived for excellent experiences with each contact
- Interacted and trained with Ring Power's internal Customer Relations Management software daily
- Provided Environmental Site Access for the Utility Division's customer base
- Completed multiple successful access solutions projects for Utility Companies
Sales Trainee/Rental Coordinator
Utilities Division
01.2018 - 01.2020
- Proficient in daily billing of utility rental invoices
- Gained ability to coordinate delivery and collection of units on rent to and from customer locations
- Experienced in Geotab unit tracking program and skilled at adding and removing units from fleet
- Attentive to customers' needs and all aspects of building and continuing business relationships
- Initiated establishment of new accounts and accountability of existing accounts
- Built lasting relationships with every Teammate I've contacted
- Drove team revenue totals by bringing in top sales numbers.
- Worked closely with other departments to ensure seamless communication and coordination throughout the sales process.
- Managed multiple projects simultaneously under tight deadlines while maintaining attention to detail.
- Built a robust pipeline of potential clients through diligent prospecting efforts both online and offline.
Inside Product Support Sales Representative
Ring Power
01.2015 - 01.2018
- Provide excellent customer service over the phone and in person with customers of Ring Power
- Initiate and complete 30 plus calls a day to current and former customers of Ring Power to ensure quality service and address any issues or current repair needs of all their Truck/Semi Fleet
- Log customer experience and conversation in Sales Link, a program bought by Ring Power to keep track of each conversation and any leads for service or sales
- Maintain a high level of motivation and Proactivity/Productivity
- Exceeded a yearly goal of $1,250,000 in Truck Parts and Service
- Maintained detailed records of client interactions, updating CRM systems for accurate tracking of sales activities.
- Negotiated contracts and pricing structures, securing profitable deals for the company.
- Evaluated and reported on sales performance metrics, identifying areas of opportunity for growth and improvement.
- Implemented strategic upselling techniques when appropriate, maximizing revenue potential from existing accounts.
- Analyzed sales performance to identify areas of weakness, making recommendations to improve sales.
- Collaborated with product development teams to ensure accurate representation of products in promotional materials.
- Increased product support sales by developing and maintaining strong relationships with clients.
United States Army Reserve (US Army)
01.2005 - 01.2016
- Trained and proficient in the tasks and skills of the MOS of 31B Military Police
- Detainee Operations, Force Protection, Quick Response Force
- Conducted Traffic Enforcement, Investigated illegal activity on active-duty bases
- Performed Search and Seizure tactics as needed
- Applied tact and professionalism as a member of a US Generals personal security team during Operation Enduring Freedom in Kabul, Afghanistan
- Attained 'Soldier of the month' whilst on active-duty orders in a combat zone
Parts Counter Sales
Ring Power Corporation
01.2015 - 12.2015
- Improve customer experience through face-to-face interaction
- Completed Parts Professional Caterpillar Training Courses
- Exceeded expectations of sales on multiple accounts
- Sold Great Parts to Great People, daily
- Accurately tracked each part and delivered them to their destination
Education
Professional Certificates - 4-40 Designation ICSR Designation Certification, 2-20 Property and Casualty GL Course Certification, 2-14 Life and Variable Annuity Course Certification
Statewide Insurance Associates LLC.
Bachelors - Sports and Health Sciences
American Military University
10.2024
Skills
- Adaptability
- Proactivity
- Relationship building
- Financial Management Knowledge
- Strong communication abilities
- Computer and Software Proficiency
- Contract Management
- Problem-solving abilities
- Self-Motivation and Initiative
- Professionalism and Ethics
- Networking and relationship building
- Time management mastery
Timeline
Rental Specialist
Leppo Rents-Bobcat
01.2024 - 09.2024
Outside Equipment Sales
Ag-Pro Companies LLC
01.2023 - 01.2024
Public Power Account Manager/Environmental Specialist
Ring Power Utility
01.2020 - 01.2023
Sales Trainee/Rental Coordinator
Utilities Division
01.2018 - 01.2020
Inside Product Support Sales Representative
Ring Power
01.2015 - 01.2018
Parts Counter Sales
Ring Power Corporation
01.2015 - 12.2015
United States Army Reserve (US Army)
01.2005 - 01.2016
Professional Certificates - 4-40 Designation ICSR Designation Certification, 2-20 Property and Casualty GL Course Certification, 2-14 Life and Variable Annuity Course Certification
Statewide Insurance Associates LLC.
Bachelors - Sports and Health Sciences
American Military University
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