Skilled Peer Recovery Specialist Coordinator with a proven track record at Clark State Community College, enhancing student retention by 25%. Expert in case management and demonstrating exceptional empathy, I excel in crisis response and mental health support. Successfully led cross-functional teams to streamline program development, embodying leadership and collaborative skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Peer Recovery Specialist Coordinator
Clark State Community College
Springfield, USA
05.2022 - Current
Manage over 40 student calls per day
Increase student retention by 25%
Manage excel spreadsheets for electronic and hard copy documents to keep organized records
Set priorities and problem-solved workflow issues to maintain rapport with customers and managers
Track records, file documents and maintain communication between clients to manage office activities
Resolve issues through active listening and open-ended questioning, escalating major problems to manager
Develop internal requirements and standards to minimize regulatory risks and liability across programs
Organize and manage program development from conception through successful execution
Orchestrate smooth and efficient program development by collaborating cross-functionally across departments
Schedule and supervise staff meetings to discuss new ideas and update participants on program details and milestones
Peer Support Specialist
McKinley Hall
Springfield, USA
05.2016 - 05.2022
Advocated for Project DAWN, community overdose education and Naloxone distribution program
Provided services at One2One blood borne pathogen prevention program operating out of Springfield Soup Kitchen
Participated on Overdose Quick Response Team by visiting homes of individuals who have overdosed motivating them to engage in treatment
Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery
Increased awareness of and supported participation in self-help and advocacy organizations
Violence Interrupter
McKinley Hall Inc.
Springfield, USA
06.2015 - 06.2016
Participated in community meetings to talk with members of public about violence and prevention methods
Networked with various stakeholders to build relationships with law enforcement, school leaders and community members
Facilitated programs in classrooms at and high school levels to discuss gun violence
Served as a violence Interrupter we addressed violence as a public health issue recognizing the need to bring peace to our communities
Provided conflict mediation by using mental health approaches to address violence (TIC Trauma informed Care)
Education
Associate Degree - Advanced Personal Training and Exercise Science program
Bryan University
Tempe, AZ
08.2015
High School Diploma -
Springfield South High School
Springfield, OH
01.2005
Skills
Case management proficiency
Needs assessment
Mental health support
Intervention planning
Crisis response
Mental health awareness
Resource navigation
Peer support
Relapse prevention
Empathy development
Accomplishments
Richard Wehler Award, 2019
Certification, QOPSS, OCPS
Volunteer Experience
McKinley Hall Project DAWN, Offered free naloxone training and kit distribution for individuals who are at risk for overdose.
Opioid Response Team, Provided immediate follow-up for residents who have experienced an overdose and provided treatment services and harm reduction services.
Public School Outreach for Christ, Partnered with the schools and our community by providing support, training, and positive role models for young people in need of guidance and direction.
H.O.P.E., Partnered with the juvenile courts to provide intentional relationship building and instill life skills through a series of programs for at-risk youth.
SOUP KITCHEN, The Springfield Soup Kitchen serves 'Hot Meals' to the homeless and those in need.
Certification
OCPS APS.000678
QOPSS APS.000678
RA.163914
Timeline
Peer Recovery Specialist Coordinator
Clark State Community College
05.2022 - Current
Peer Support Specialist
McKinley Hall
05.2016 - 05.2022
Violence Interrupter
McKinley Hall Inc.
06.2015 - 06.2016
Associate Degree - Advanced Personal Training and Exercise Science program
Bryan University
High School Diploma -
Springfield South High School
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