Dynamic professional with extensive experience at FedEx Ground, excelling in training and mentoring package handlers. Proven ability to enhance employee retention and safety awareness through effective communication and tailored training programs. Skilled in warehouse navigation and problem-solving, fostering a collaborative environment that drives productivity and quality outcomes.
Overview
8
8
years of professional experience
Work History
snow removal
blade works
Cedar Rapids, IA
11.2025 - Current
Performed snow removal tasks during winter months by shoveling, plowing and sanding.
Sales Associate
Menards
Cedar Rapids, IA
09.2025 - 12.2025
Engaged customers to provide exceptional service and enhance overall shopping experience.
Assisted in inventory management, restocking shelves to maintain product availability and presentation.
Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Greeted customers and provided outstanding customer service.
Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
Package Handler Trainer
FedEx:Ground
1035 Commerce Pk Dr SW, Cedar Rapids, IA 52404
04.2024 - Current
Mentored new hires in the role of package handler, fostering a supportive learning environment for their professional growth.
Facilitated hands-on training sessions to ensure all package handlers understood proper techniques and equipment usage.
Collaborated with management to address specific skill gaps and tailor training programs accordingly.
Increased employee retention, providing consistent feedback and constructive criticism during one-on-one coaching sessions.
Strengthened communication skills among team members through targeted group activities and exercises during training sessions.
Reduced workplace injuries with thorough safety training and regular reinforcement of safe work practices.
Evaluated employee progress through ongoing assessments, adjusting teaching methods as needed for optimal results.
Provided ongoing support and guidance to fellow trainers as needed, sharing insights gained through experience in order to enhance overall training quality across the department.
Mechanic
DJ Auto
714 1st St SW, Cedar Rapids, IA 52404
05.2023 - 01.2024
Inspected items for defects and damage.
Improved vehicle performance by diagnosing and repairing a wide range of automotive issues.
Repaired engine failures and mechanical and electrical systems malfunctions and replaced parts and components to maintain vehicle functional condition.
Maintained a safe working environment by adhering to safety procedures and proper use of tools and equipment.
Maintained vehicle records by recording service and repairs.
Collaborated with team members to complete complex repairs, ensuring optimal vehicle functionality.
Maintained detailed records of each repair performed, facilitating warranty claims processing when needed.
Enhanced customer satisfaction by providing timely and accurate repair services for various makes and models.
Protected company reputation by consistently following ethical practices when performing all job duties.
Performed routine maintenance and repair of vehicles, trailers and other motorized and educational program equipment.
Forman
Eastern Iowa Spray Foam and Water Proofing
Stone City, Ia
08.2017 - 03.2021
Worked independently in fast-paced environment while meeting productivity and quality expectations.
Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
Operated power equipment to move materials and promote job efficiency.
Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
Exhibited exceptional problem-solving abilities under pressure by employing critical thinking skills to overcome complex challenges on job sites.
Operated heavy machinery efficiently, ensuring timely progress on construction projects while minimizing risk of accidents or damage.