Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jared Long

Nashua

Summary

Results oriented professional with a proven track record at Go! Calendars, Toys & Games, who is adept at building customer relationships and managing personnel. An expert in problem solving and employee development who establishes a high performing team environment that achieves success. Self motivated and self disciplined, with a conscientious work ethic. Considerable experience in customer service and management that maximizes operational effectiveness. Extremely proficient at optimizing processes, raising efficiency, and producing top level results with minimal errors.

Overview

6
6
years of professional experience
1
1
Certification

Work History

OWNER OPERATOR

Go! Calendars, Toys & Games
07.2023 - 07.2025
  • Managed the daily operations related to customer service, inventory management, and marketing.
  • Maintained a high standard of customer service through quality assurance checks.
  • Built solid foundation of business acumen, technical skills, and proven practices for daily operations.
  • Recruited, trained, evaluated, and supervised staff members in accordance with company policies and procedures.
  • Invested in employees, using training to keep them at the top of their game.
  • Managed inventory levels, ensuring optimal stock availability for seasonal demands.

FIELD REPRESENTATIVE

Mosquito Squad
02.2023 - 07.2023
  • Demonstrated excellent interpersonal skills when interacting with customers, colleagues, and vendors.
  • Conducted product demonstrations and presentations effectively, exceeding client expectations.
  • Ensured compliance with government regulations related to field operations.
  • Conducted regular visits to customers to ensure satisfaction with products and services provided.
  • Identified and resolved customer challenges with a solution-oriented approach.

ASSISTANT MANAGER

Go! Calendars Toys & Games
12.2021 - 12.2022
  • Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
  • Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
  • Helped oversee the daily operations of the store, managing staff and inventory.
  • Resolved customer complaints and handled refunds and returns to promote satisfaction.
  • Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control processes.
  • Coached and mentored new employees on company policies and procedures.

PRODUCTION MANAGER

Henry Hanger Company
06.2021 - 12.2021
  • Trained staff on safety procedures, quality standards, and equipment operation.
  • Monitored plan and incoming work, re-prioritizing to meet changing priorities and deadlines.
  • Monitored inventory levels and maintained accurate records of stock.
  • Investigated customer complaints related to production issues and developed corrective actions plans as needed.
  • Tracked and enforced quality control standards.

PACKAGE HANDLER

UPS
11.2020 - 05.2021
  • Demonstrated ability to lift up to 75 pounds safely and repeatedly.
  • Loaded and unloaded packages from trucks, consistently meeting deadlines.
  • Followed all safety regulations and procedures when handling packages.
  • Efficiently handled large volumes of packages within established time frames.
  • Skilled at completing tasks quickly and efficiently while maintaining accuracy in all areas of work.
  • Adapted quickly to changes in workflow as needed while meeting production goals.

PRODUCE ASSOCIATE

Hannaford
10.2019 - 10.2020
  • Rotated stock to maintain freshness and reduce spoilage rates.
  • Performed daily inventory checks to monitor stock levels and replenish as necessary.
  • Tracked expiration dates on perishable products to ensure they are removed from sale prior to expiry date.
  • Followed proper storage guidelines for different types of produce items.
  • Organized the display cases to ensure product appeal and accessibility.
  • Assisted customers with locating desired items within the store's produce section.

Education

High School Diploma -

Nashua High School South
Nashua, NH
06.2021

Skills

  • Customer relations
  • Business management
  • Staff management
  • Staff hiring
  • Employee development
  • Customer service
  • Problem-solving
  • Multitasking
  • Adaptability
  • Time management abilities

Certification

Licensed Pesticide Applicator (2023)

Timeline

OWNER OPERATOR

Go! Calendars, Toys & Games
07.2023 - 07.2025

FIELD REPRESENTATIVE

Mosquito Squad
02.2023 - 07.2023

ASSISTANT MANAGER

Go! Calendars Toys & Games
12.2021 - 12.2022

PRODUCTION MANAGER

Henry Hanger Company
06.2021 - 12.2021

PACKAGE HANDLER

UPS
11.2020 - 05.2021

PRODUCE ASSOCIATE

Hannaford
10.2019 - 10.2020

High School Diploma -

Nashua High School South

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