Jared Mackay
Taylorsville,UT
Summary
Dynamic and results-driven professional with a strong background in aviation training at Universal Helicopters. Proven ability to foster teamwork and deliver exceptional customer service while ensuring compliance with FAA regulations. Skilled in advanced navigation techniques and dedicated to creating a positive learning environment, enhancing student confidence and safety awareness.
Overview
22
22
years of professional experience
1
1
Certification
Work History
CFII
Universal Helicopters
12.2023 - Current
- Conduct flight training, including ground instruction and in-flight lessons, for student pilots.
- Prepare lesson plans and provide tailored instruction based on individual student needs and FAA requirements.
- Ensure compliance with FAA regulations and standards during all training activities.
- Perform pre- and post-flight briefings to discuss objectives, performance, and areas for improvement.
- Demonstrate and teach advanced navigation techniques, including IFR approaches, holding patterns, and emergency procedures.
- Maintain accurate student training records to document progress and ensure readiness for practical tests.
- Operate and inspect helicopters to ensure safety and airworthiness before instructional flights.
- Foster a positive learning environment, promoting confidence and safety awareness among students.
- Stay updated on FAA regulations and new aviation technologies to deliver current and effective training.
- Participate in recurrent training and evaluations to maintain CFII certification and proficiency.
Server
Archibald's Restaurant
07.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
General Manager
Canyon Culinary
06.2007 - 06.2020
- Managed daily restaurant operations, ensuring seamless service and compliance with health and safety standards.
- Led a team of staff, including hiring, training, scheduling, and performance evaluations, to maintain high morale and productivity.
- Monitored financial performance, including budgeting, cost control, and profit optimization, to achieve revenue goals.
- Delivered exceptional customer service by resolving complaints and implementing improvements based on feedback.
- Oversaw inventory and supply management, ensuring availability of high-quality ingredients and minimizing waste.
- Developed and executed marketing strategies to attract new customers and retain loyal patrons through promotions and events.
- Analyzed operational efficiency to identify and implement process improvements that enhanced the overall guest experience.
Owner/Operator Mobile Car Wash & Detail
Self Employed
03.2003 - 03.2008
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently.
Education
High School Diploma -
Olympus High School
Salt Lake City, UT05-2002
Certification
- CFII Helicopter(See attached for hour summary)
- Class 1 Medical
- Completed Robinson Safety Course
Languages
Spanish
Full Professional
Interests
- I play drums in a band
- Love music
- Love to play Golf
- Love being outside and working in the yard
- Love amusement parks
- Just to name a few
Timeline
CFII
Universal Helicopters
12.2023 - Current
Server
Archibald's Restaurant
07.2020 - Current
General Manager
Canyon Culinary
06.2007 - 06.2020
Owner/Operator Mobile Car Wash & Detail
Self Employed
03.2003 - 03.2008
High School Diploma -
Olympus High School
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