Jared McDonald
Leominster,MA
Overview
9
9
years of professional experience
Work History
Quality Lab Technician
Teknor Apex
Leominster, Massachusetts
2021.06 - Current
- Operated laboratory equipment to analyze samples for consistency and quality.
- Documented test results to ensure regulatory compliance and support internal reporting.
- Collaborated with production teams to resolve quality issues, enhancing product consistency.
- Implemented standard operating procedures to maintain laboratory safety and efficiency.
- Trained new technicians on equipment operation and testing protocols to maintain high quality standards.
Production Operator
Teknor Apex
Leominster, Massachusetts
2020.09 - 2021.06
Assistant Manager
U-Haul Moving And Storage
Leominster, Massachusetts
2019.12 - 2020.09
- Coordinated daily operations to ensure efficient service delivery.
- Managed inventory and maintained optimal stock levels to meet customer demand.
- Resolved customer inquiries and issues to improve satisfaction levels.
- Maintained up-to-date knowledge of company products and services.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Customer Service Representative
U-Haul Moving And Storage
Leominster, Massachusetts
2017.06 - 2019.12
- Assisted customers with reservations and rental inquiries, ensuring accurate and timely fulfillment of requests.
- Processed transactions using U-Haul's point-of-sale system, contributing to smooth customer experiences.
- Educated customers on safe equipment usage and rental procedures.
- Collaborated with team members to streamline customer service processes, enhancing overall service delivery.
- Cleaned and organized rental equipment to ensure readiness for customers.
Education
High School Diploma -
Leominster High School
Leominster, MA2015-06
Skills
- Laboratory analysis
- Quality control procedures
- Regulatory compliance
- Continuous improvement
- Integrity
- Team player
Timeline
Quality Lab Technician
Teknor Apex
2021.06 - Current
Production Operator
Teknor Apex
2020.09 - 2021.06
Assistant Manager
U-Haul Moving And Storage
2019.12 - 2020.09
Customer Service Representative
U-Haul Moving And Storage
2017.06 - 2019.12
High School Diploma -
Leominster High School