Jared McNally
Grand Rapids,MI
Overview
7
7
years of professional experience
Work History
Field Service Engineer
TA Instruments
, MI, IL, MO
05.2022 - Current
- Provide customers with superior service and training on their analytical equipment
- Maintain customer confidence to gain and retain service contract sales
- Establish and maintain prompt professional communications with customers and internal resources
- Identify and generate multiple new leads for sales team each quarter
- Schedule day-to-day work and travel to successfully manage my territory
- Effectively use Salesforce, MS Office Suite, Dynamics, MS Teams and other applications daily
- Repair, install, and use all currently supported instrument models and accessories
- Calibrate instruments for optimal performance
- Prepare a variety of reports, logs, and documentation of service and repair activities
- Document work in progress, completed work, and other necessary process tracking
- Manage parts and tools inventory to effectively handle customer needs in the field
Social Studies Teacher
Zeeland East High School
Zeeland, MI
06.2021 - 05.2022
- Applied a multitude of pedagogical best practices to engage and enrich learners
- Utilized learning management systems to effectively educate and provide materials to learners in-person and in remote settings.
- Coached three seasons of varsity-level cross country and track and field
Academic Specialist
Zeeland East High School
Zeeland, MI
08.2018 - 06.2021
- Created a Tier 2 support class for at-risk students
- Structured support models for at-risk students on a school-wide scale
- Created a Freshman Mentoring and Ambassador Program for students to lead
- Facilitated field trips to local businesses in order for students to see real-world work options
Social Studies Teacher
Tappan Middle School
Ann Arbor, MI
08.2017 - 06.2018
- Developed and implemented a new curriculum along-side the Social Studies team
- Managed successfully the well-being and growth of 140 learners
- Worked with a diverse student population (race, socioeconomic status, learning ability)
Social Studies Teacher
University Prep Academy High School
Detroit, MI
08.2016 - 07.2017
- Created and implemented lesson plans on topics that reflected curricular goals
- Connected lesson plans and activities that were applicable to real-world issues
- Built meaningful relationships and rapport with the students to create a safe and comfortable environment
Education
Bachelor of Science in Education (Secondary) -
Central Michigan University
Mount Pleasant, MI05.2016
Skills
- Account Management
- Relationship Building
- Inventory Management
- Product and Service Sales
- Interpersonal Communication Skills
- Customer Retention
- Lead Generation
- Customer Needs Assessment
- Process Improvement
- Training customers
Timeline
Field Service Engineer
TA Instruments
05.2022 - Current
Social Studies Teacher
Zeeland East High School
06.2021 - 05.2022
Academic Specialist
Zeeland East High School
08.2018 - 06.2021
Social Studies Teacher
Tappan Middle School
08.2017 - 06.2018
Social Studies Teacher
University Prep Academy High School
08.2016 - 07.2017
Bachelor of Science in Education (Secondary) -
Central Michigan University
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