Jared Mullins

Managing a diverse team of professionals, fostering a positive work environment and high employee satisfaction.

• Developing and implementing strategies to increase sales and profitability.
• Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
• Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.
• Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
• Assisted in recruiting, hiring and training of team members.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Interacted well with customers to build connections and nurture relationships.

• Managed inventory control, cash control, and store opening and closing procedures.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
• Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
• Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
• Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
• Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
• Completed point of sale opening and closing procedures.
• Assisted with hiring, training and mentoring new staff members.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Rotated merchandise and displays to feature new products and promotions.
• Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
• Approved regular payroll submissions for employees.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
• Developed a successful employee retention plan, reducing staff turnover rates significantly.
• Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.

• Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
• Reconciled cash and credit card transactions to maintain accurate records.
• Carefully interviewed, selected, trained, and supervised staff.
• Tracked daily sales transactions and invoices for accurate and updated financial reporting.
• Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Facilitated regular safety training sessions for all team members to ensure a safe working environment free from accidents or injuries.
• Correctly calculated inventory and ordered appropriate supplies.
• Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Improved overall customer satisfaction by implementing new service standards and staff training programs.
• Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
• Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
• Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
• Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
• Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
• Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
• Motivated staff to perform at peak efficiency and quality.
• Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.

• Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
• Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
• Correctly calculated inventory and ordered appropriate supplies.
• Carefully interviewed, selected, trained, and supervised staff.
• Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
• Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
• Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
• Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
• Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
• Coordinated special events bookings, working closely with clients to ensure their expectations were met or exceeded from start to finish.
• Verified accurate records and sufficient supplies by conducting regular inventories of food, beverages, glassware and other materials.
• Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
• Implemented efficient scheduling practices to ensure optimal staffing levels during peak business hours.
• Set clear expectations and created positive working environment for employees.
• Ensured compliance with all health department regulations as well as company policies and procedures.