Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
Generic
Jared Nunez

Jared Nunez

Corona,CA

Summary

Dear Hiring Manager,

Thank you for the opportunity to apply for a role at your company. Before you read any further, I would like to inform you that I have 13+ years in customer service, sales, and marketing experience.

Well-qualified client experience proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with a team-oriented mentality and dedication to customer satisfaction, business goals, and sales excellence. Skilled in coordinating documentation and handling anything from interpersonal communication to training and developing other employees. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience
3
3
Certification

Work History

Licensed Insurance Advisor

Family First Life
12.2022 - Current
  • Evaluated business and individual customer needs and financial situations to propose individualized policy recommendations.
  • Interviewed prospective clients to discuss any existing coverage and obtain data about financial resources and the physical condition of a person or property.
  • Calculated premiums and established payment methods.
  • Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
  • Calculated quotes and educated potential clients on insurance options.
  • Developed sales leads from direct referrals, networking and targeted marketing campaigns.
  • Developed marketing strategies to promote new insurance contracts or suggest additions and changes to existing policies.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Utilized CRM software to manage client relationships.
  • Make 100-300 calls daily to prospects with different auto dialers.

Sales Manager

UFC Gym
07.2023 - 11.2023
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Met with clients, deliver presentations, and educating on product and service features and offerings.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Established and cultivated solid business relationships with new or existing customers.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Managed over 60 customer calls per day while having record breaking call to appointment to close ratios.

Project Manager

Aesthetics Landscape Design
01.2020 - 10.2021
  • Planned, designed, and scheduled phases for large projects.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Identified plans and resources required to meet project goals and objectives.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Developed and implemented project plans and budgets to ensure successful execution.
  • Oversaw personnel to achieve performance and quality targets.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Developed and implemented strategic project plans to meet business objectives.
  • Managed 3+ projects at a time and 5+ team members during each project.

Sales Manager

SoCal Wholesale Realty
11.2017 - 12.2019
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Met with clients, deliver presentations, and educating on product and service features and offerings.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Established and cultivated solid business relationships with new or existing customers.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Recruited and hired top-level talent to add value and expertise to sales department.
  • Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
  • Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Directed sales support staff in administrative tasks to help sales reps' close deals.
  • Recruited, interviewed and hired 10+ contracts and implemented mentoring program to promote positive feedback and engagement.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.

Sales Consultant

Restoration Mentor
02.2019 - 05.2019
  • Resolve customer complaints regarding sales and service
  • Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale
  • Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business
  • Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations
  • Assess marketing potential of new and existing store locations, considering statistics and expenditures
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Responded to telephone and in-person requests for information.
  • Followed up with existing customers to provide additional support and address concerns.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.
  • Increased profitability and pipeline development by leveraging multiple sales strategies and distribution channels.
  • Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Engaged in friendly conversation with customers to better uncover individual needs.
  • Developed strong rapport with customers and created positive impression of business.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.

Senior Director of Marketing

World Financial Group Wfg
12.2011 - 10.2017
  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, re, life, property, medical and dental insurance or specialized policies such as marine, farm/crop, and medical malpractice
  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage
  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries
  • Seek out new clients and develop clientele by networking to nd new customers and generate lists of prospective clients
  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms
  • Customize insurance programs to suit individual customers, often covering a variety of risks
  • Explain features, advantages and disadvantages of various policies to promote sale of insurance plans
  • Calculate premiums and establish payment method
  • Perform administrative tasks, such as maintaining records and handling policy renewals
  • Conducted market research to identify new opportunities and target markets.
  • Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts
  • Mentored local personnel on best practices and protocols to maximize productivity.
  • Created content and promotional materials to drive engagement and conversions.
  • Built strong relationships with industry professionals and influencers.
  • Deployed well-coordinated campaigns, events and public relations strategies to promote brand.
  • Planned and executed events and marketing programs to increase qualified leads.
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Conducted market analysis and research to identify trends and opportunities.
  • Created innovative strategies to drive customer engagement.
  • Initiated sessions with sales team leaders to brainstorm new ideas and promotional strategies.
  • Coordinated with creative team to generate dynamic marketing content and communication tools for promotional campaigns.
  • Directed 25 marketing managers and performed performance evaluations.
  • Oversaw preparation of marketing copy, images, videos, emails, and other collateral.

Personal Trainer Fitness Instructor

LA Fitness Sports Club
12.2010 - 07.2011
  • Observe participants and inform them of corrective measures necessary for skill improvement
  • Instruct participants in maintaining exertion levels to maximize benefits from exercise routines
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
  • Maintained up-to-date knowledge of fitness training methods to inform approach.
  • Developed healthy eating meal plans for clients to provide holistic approach.
  • Plan routines, choose appropriate music, and choose different movements for each set of muscles, depending on participants' capabilities and limitations
  • Teach proper breathing techniques used during physical exertion
  • Evaluate individuals' abilities, needs, and physical conditions, and develop suitable training programs to meet any special requirements
  • Monitor participants' progress and adapt programs as needed
  • Demonstrated proper technique for exercises to avoid injuries.
  • Provide students with information and resources regarding nutrition, weight control, and lifestyle issues
  • Trained clients during strength training, cardio vascular exercise, and stretching.

Education

NEPQ Sales - Neuro Emotional Persuasion Questions

7th Level Sales Training
Remote
03.2023

Leadership - Integrity

Benchmark Courses
Costa Mesa, CA
09.2017

Men's Leadership Certification - Leadership

Personal Success Institute
Costa Mesa, CA
08.2016

Professionals Futures And Forex Trading - Futures And Forex

Online Trading Academy
Irvine, CA
10.2019

Skills

  • Sale expertise
  • Point of sale knowledge
  • Guest relations management
  • Communication skills
  • Strategic sales knowledge
  • Guest service
  • Customer relationship management
  • Financial Management
  • Verbal/written communication
  • Goal-oriented
  • Risk investment analysis
  • Professional Relationships
  • Health Insurance Industry Knowledge
  • Promotions and Marketing Strategies
  • Client Needs Analysis
  • Consultative Selling Techniques
  • Customer Follow-Up
  • Critical Thinking
  • Email Marketing
  • Quotes and Sales
  • Business Planning
  • Identifying Opportunities
  • New Client Acquisition
  • Team Meetings
  • Cross-Promote Products
  • Negotiation
  • Upselling
  • Positive
  • Detail-oriented
  • People-oriented
  • Self-directed mindset
  • Forward-thinking
  • Self-sufficient
  • Event planning and execution
  • Teamwork / Collaboration
  • Asset Protection
  • Team building
  • Teamwork and Collaboration
  • Team Leadership
  • Project Management
  • Lead Generation
  • Sales and Marketing
  • Clear Public Speaking Skills
  • Public Relations
  • Business Development Understanding

Certification

  • Life and Health License
  • Men's Leadership Certification
  • Integrity Course Certification
  • Futures Trader Certification
  • Neuro Emotional Persuasion Questions (NEPQ) Sales Training - March 2023- current

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

Whatever the mind of man can conceive and believe, it can achieve.
Napoleon Hill

Timeline

Sales Manager

UFC Gym
07.2023 - 11.2023

Licensed Insurance Advisor

Family First Life
12.2022 - Current

Project Manager

Aesthetics Landscape Design
01.2020 - 10.2021

Sales Consultant

Restoration Mentor
02.2019 - 05.2019

Sales Manager

SoCal Wholesale Realty
11.2017 - 12.2019

Senior Director of Marketing

World Financial Group Wfg
12.2011 - 10.2017

Personal Trainer Fitness Instructor

LA Fitness Sports Club
12.2010 - 07.2011

NEPQ Sales - Neuro Emotional Persuasion Questions

7th Level Sales Training

Leadership - Integrity

Benchmark Courses

Men's Leadership Certification - Leadership

Personal Success Institute

Professionals Futures And Forex Trading - Futures And Forex

Online Trading Academy

Similar Profiles

CREATE PROFILE
Jared Nunez