Jared O'Brien

Work History

Aqua Leisure Recreation LLC

04.2021 - Current

Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
Streamlined operations for faster order processing by updating warehouse layout and organization.
Collaborated closely with sales department to address any issues related to product availability or shipment delays.

Aqua Leisure Recreation LLC

Avon, MA

08.2018 - 04.2021

Supervised warehouse operations by managing employees during shifts.
Supervised shipping and receiving, distribution and workplace safety.
Supervised shipping and handling operations.
Used warehouse management software to reconcile daily inventory.
Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
Oversaw daily operations and shipping and handling processes.
Maintained high levels of accuracy in daily operations.
Completed daily operations on time and maintained high standards of accuracy.
Oversaw inventory control levels and verified compliance with storage and organization processes.
Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
Operated warehouse material handling equipment correctly to move loads.
Reduced order processing times by streamlining the picking, packing, and shipping processes.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.

Lowe's

05.2017 - 08.2018

Resolved customer complaints in professional and timely manner.
Met with customers to discuss service needs and offer available solutions.
Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
Hired, trained and supervised team of service staff members to meet business goals.
Optimized inventory management by closely monitoring stock levels and placing timely orders.
Coordinated with other departments to maintain streamlined and productive workflow.
Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
Participated in regular cycle counts to confirm accuracy of inventory records.
Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.

Lowe's

05.2012 - 05.2017

Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
Communicated with managers of other departments to maintain transparency.
Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
Created and enforced department policies, procedures and standards to establish productivity and quality.
Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
Developed and implemented useful inventory management strategies to maximize sales and reduce costs.

Lowe's

06.2010 - 05.2012

Enhanced store reputation, delivering exceptional customer service and addressing client concerns promptly.
Increased product knowledge, attending industry workshops and staying updated on the latest building materials trends.
Streamlined inventory management, monitoring stock levels to ensure timely replenishment of popular items.

Lowe's

05.2009 - 06.2010

Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Assisted customers with returns, refunds and resolving transaction issues.

Brockton Area Arc

04.2007 - 05.2009

Improved camper safety by conducting thorough risk assessments and consistently monitoring activities.
Managed challenging behaviors effectively using evidence-based strategies tailored to individual needs.
Enhanced camper experience by developing and implementing individualized care plans for special needs participants.
Provided emotional support and guidance to campers, fostering a positive environment where individuals could thrive.
Promoted inclusivity through adapting activities and games to accommodate various ability levels, ensuring all campers felt valued and included.
Facilitated social skills development among campers through group activities that encouraged communication, teamwork, and cooperation.