Jared O'Neill
Durango,CO
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
4
4
years of professional experience
Work History
Night Stocker
Home Depot
Durango, CO
02.2007 - 04.2008
- Followed instructions to properly arrange merchandise items.
- Received and unpacked deliveries of store merchandise.
- Checked shelves in department to determine replenishment needs.
- Assessed floor displays to restock merchandise.
- Used proper case cutting techniques to cut and sort stock loads.
- Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
Warehouse Associate
PepsiCo
Durango, CO
03.2006 - 11.2006
- Operated forklifts to fill or empty overhead spaces.
- Collected stock location orders and printed requests to maintain inventory control.
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
Sales Associate
Famous Footwear
Durango, CO
03.2004 - 11.2004
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Trained new team members in cash register operation, stock procedures and customer services.
- Greeted customers and provided exceptional customer service.
Education
High School Diploma -
Excel Charter School
Durango, CO05.2007
Some College (No Degree) - General Studies
Pueblo Community College
Pueblo, COSkills
- Equipment Operation
- Heavy Lifting
- Customer Relationship Management
- Forklift Operation
- Maintaining Safety
- Unloading Trucks
- Storage Organization
Timeline
Night Stocker
Home Depot
02.2007 - 04.2008
Warehouse Associate
PepsiCo
03.2006 - 11.2006
Sales Associate
Famous Footwear
03.2004 - 11.2004
High School Diploma -
Excel Charter School
Some College (No Degree) - General Studies
Pueblo Community College
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